Contact Smart Doc Scanner Customer Service

Why should I report an Issue with Smart Doc Scanner: Free PDF Sc?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Mobilicy to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It's easy to use, mostly easy to figure out, and super convenient.There are a few usability quirks, though: - if you rotate an image and then adjust the borders of the auto-crop, the image un-rotates - the last update seems to have changed the place where it saves files; it used to go to storage > internal storage > smart doc scanner and now it goes to android/data/com.moblicity.docscanner/files (annoying to get to!) - can't seem to change the place where it saves files to something more convenient; when I am composing an email I have to navigate through all that file structure - in the latest update I am unable to save as pdf with a filename of my own choosing, it's just Scan129.pdf or whatever - it's very sensitive to the phone's rotation so some of my pictures come out sideways; I have to be careful to note the phone's orientation before taking each pictureI've tried multiple scanning...

2. I'd love if there was a default to apply color adjustment to all pages then save and return you to the camera.I use my cell phone as a digital fire safe, so I do a lot of scanning that I want to be high quality.

3. I have used it to post reading assignments from books to Google Classroom while we are doing distance learning due to Covid-19.WOW. This IS the best scanner! Several great features! RELIABLE & EASY TO USE!! Scans are complete, crisp, clean ... for starters!! Enhanced w/ terrific tools, incl adding color, etc.

4. The magic color adjustment works great for single documents, but when scanning a multiple page pdf, it doesn't automatically do the color adjustment :( You have to go into each individual page of the pdf, hit the crop button to edit it, THEN it will do the color adjustment.

5. But a couple extra taps lets us do so!! I'm BUYING!!😊I really like the app due to its great quality and ease-of-use though recently it manages to scan 2 out of 10 pages in the correct orientation (multi-scan, in single-page-scan the issue doesn't appear).

6. For example, if your scanned text is curved (as in the case of a bound book), you may need to slant the crop lines a bit.The app works well to take high quality scans.

7. EVEN OPTION TO QUICKLY LOAD AND SAVE EVERY SINGLE WORD (one by one) into a special file!! NO blur ... HIGH dpi RESOLUTION!! **Sure would be very nice & convenient to have a Settings option, whereby all of my scans would just AUTO-save into my Dropbox PDF Folder.

8. I can edit any number of pages at will, even merging, separating, or reordering pages is an easy task.

9. The most crucial one is probably that I'd like to be able to rearrange the pages after scanning multiple pages.

10. Contract 1: 54 pages, still stapled together, so a bit trickier to get the correct page-alignments.

11. It's easy to use, super clear and accurate, natively supports OTR and alternative file formats and from there, the possibilities are endless.

1. Fix Smart Doc Scanner Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Smart Doc Scanner: Restarting the app will resolve most errors.
2. Update the Smart Doc Scanner App. Here is how:
   1. On Android goto PlayStore » Search for "Smart Doc Scanner" » Open Smart Doc Scanner: Free PDF Sc » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Smart Doc Scanner » click "UPDATE".
3. Clear Smart Doc Scanner: Free PDF Sc app cache: Clearing cached data will force your app to retrieve the latest data directly from Smart Doc Scanner servers.
   1. On Android, goto Settings » Apps » Select "Smart Doc Scanner: Free PDF Sc" » click Storage » click "Clear Cache".
4. Check Smart Doc Scanner app permissions. If any of these permissions required to use your device's features are disenabled, Smart Doc Scanner might not work.
5. Uninstall and reinstall Smart Doc Scanner. If nothing else has worked, completely uninstall Smart Doc Scanner then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Smart Doc Scanner not working

2. Fix Smart Doc Scanner Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Smart Doc Scanner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Smart Doc Scanner not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Smart Doc Scanner may not be able to connect to the Internet when running in the background.