Published by Milalita UAB

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Why should I report an Issue with Mobby VPN - Security Protector?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Milalita UAB to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Mob Customer Insights

1. Stores, restaurants, and airports...anywhere I feel like my personal data on my phone or laptop could be compromised.Very Fast, No lose of service, which has been a serious issue with other VPNS!Witch really sucks, cause not only do I gamble for Fun: but also for Cash On Line.

2. So having Cyber Guard on my phone has been really beneficial for me 😁 some times! My finances have improved due to cyber guards service!!! HAPPY MAN! Sincerly Todd J Sepicato.This app is a scam.

3. So clearly this app lies about viruses so you can pay them to 'clean your phone'Works amazing and keeps my information safe and secure.

4. I highly recommend using this.It popped up on Google saying I had 35 viruses then I got the app and it said I had 27 and it wouldn't let me cancel my subscription until after I had paid it.

5. Can't believe Google sponsors them!!! Never got the email before they charged my accountIt gives me the assurance that I am safe to use ANY unsecured public WiFi network.

6. Overpriced and crappyIt really helps me to connect to the internet because right know I'm in a area where there's like no wifi but when I use this app I click connect and boom instantly I have internet access and a big thanks to this app😀Best VPN at a great value out there.

7. This site is a scam! You can't pull they're privacy policy, no phone number to call, no way of canceling.

8. A critical threat alert told me to download this app to delete 39 viruses.

9. They tell you they will email you before they charge your card incase you want to cancel.

10. If you need to get rid of any viruses I recommend you to download this.

11. $128.00 was taken out of my account fraudulently!!! My bank, and the police are involved! Stay away from this site.

Steps to Troubleshoot & Fix Mob Issues

1. Fix Mob Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mob: Restarting the app will resolve most errors.
  2. Update the Mob App. Here is how:
    1. On Android goto PlayStore » Search for "Mob" » Open Mobby VPN - Security Protector » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mob » click "UPDATE".
  3. Clear Mobby VPN - Security Protector app cache: Clearing cached data will force your app to retrieve the latest data directly from Mob servers.
    1. On Android, goto Settings » Apps » Select "Mobby VPN - Security Protector" » click Storage » click "Clear Cache".
  4. Check Mob app permissions. If any of these permissions required to use your device's features are disenabled, Mob might not work.
  5. Uninstall and reinstall Mob. If nothing else has worked, completely uninstall Mob then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mob not working


2. Fix Mob Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mob be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mob not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mob may not be able to connect to the Internet when running in the background.

Reported Issues