Published by Hannoody

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Why should I report an Issue with Smart Call Recorder - SCR Pro?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Smart Call Recorder - SCR Pro

1. Call Recording gives you the easiest way to record and manage all your phone conversations. - You can play back, or save your call to mp3 files on your SD card. - you can set automatically delete your records aftern 1 week, 2 week, etc...

2. Recording calls without letting your caller know may not be legal in some countries, or states.

Smart Call Recorder Customer Insights

1. Paid $6.99 again and downloaded the PRO VERSION and again, and still the same version with none of the controls promised in the paid version SCR PRO) of this app.I have had to record some legal issue calls and some which I knew would get an abusive response in conversation reaction and it is nice to have it backed up for legal case especially on a Workmans Compensation Insurance call.

2. *-Already left 1 star, stop asking.On my Huawei y9 the author record is ok but my voice is more louder than the incoming voice I hardly hear the incoming voice when playing back the recording pls improved on the incoming voice so that it would be loud to the audience.Just like many other complaints, can't hear the other person.

3. I'm almost positive when I tested and purchased this App originally you could hear the other person, and when I needed it the most for court room evidence, I discovered I couldn't hear the other person and this is horrible.Excellent Call Recorder.

4. Yaakov = יעקב1-Why doesn't show in recent app? 2-Why notification can't be dismissed? 3-Why doesn't show the called number and time as the file name? 4-Why doesn't record from Bluetooth, only mic? 5-I don't want my contacts in the app, remove this permission.

5. It only gets a 4 star because it must be on speakerphone to record other end of call.

6. Automatic recording is nice, you don't have to do a 3 way call to record both sides of the conversation.

7. But if you hold the phone to your ear like you're on a call when listening to the playback it sounds fine.Starts recording from the moment of dialing, not from the beginning of the conversation.

8. Sometimes it continues to record sound from a microphone, even if the called number did not receive the call.

9. Invaluable call records of exact conversations that others say never happened.

10. Liked the ability to record business and exclude personal calls.

11. It does playback quietly in the top speaker unless the call was on speakerphone originally.

Steps to Troubleshoot & Fix Smart Call Recorder Issues

1. Fix Smart Call Recorder Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Smart Call Recorder: Restarting the app will resolve most errors.
  2. Update the Smart Call Recorder App. Here is how:
    1. On Android goto PlayStore » Search for "Smart Call Recorder" » Open Smart Call Recorder - SCR Pro » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Smart Call Recorder » click "UPDATE".
  3. Clear Smart Call Recorder - SCR Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from Smart Call Recorder servers.
    1. On Android, goto Settings » Apps » Select "Smart Call Recorder - SCR Pro" » click Storage » click "Clear Cache".
  4. Check Smart Call Recorder app permissions. If any of these permissions required to use your device's features are disenabled, Smart Call Recorder might not work.
  5. Uninstall and reinstall Smart Call Recorder. If nothing else has worked, completely uninstall Smart Call Recorder then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Smart Call Recorder not working


2. Fix Smart Call Recorder Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Smart Call Recorder be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Smart Call Recorder not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Smart Call Recorder may not be able to connect to the Internet when running in the background.

Reported Issues

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