Contact Video Player Customer Service

Why should I report an Issue with Video Player?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Leopard V7 to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. We ensure that your file is played in the original resolution, through the optimization of the encoding format file playback speed and effectiveness to achieve the best results. * Hide your private videos via PIN code & pattern locked secure vault. * Protect private videos via encryption, the safest place for your sensitive files. * Supports most of popular video and audio file formats. * Smart media library for audio and video files, easier and faster to find all your media files. * Supports auto-rotation, aspect-ratio adjustments. * Supports gestures to control volume and brightness. * Supports audio headsets control, cover art and a complete audio media library.

2. Video Player is one of the most easy control Video Player tools and It can plays most multimedia files as well as discs, devices.

3. It is both an audio and a video player.

4. The most powerful Media player in Android Market.

5. Please enjoy the smooth playback experience by Video Player!

1. Plz fix this problem.Great app! Specially its size storage is very small so it is help ful for every one who has different phones(large or small) I gave it 5 starsWhy does the save playback settings not work anymore? I choose 'repeat'.. and it always reverts back to 'shuffle all' when I close the app & that is annoying.. My music starts playing in the background, and my phone freezes so I have to force stop this app.. & also the recent update made the app take 5-10 seconds to open.. Thats a massive waste of time.

2. Kindly improve on the album art displayed on third party widgets, and give users an option to stop album art from rotating when playing music.

3. Thank you.Everything about this app is alright, just a bit of a problem is there- when I use fast forward on video, 2x speed works but, 3x and 4x does not work (working just like 2x speed).

4. One positive... It's the only player I've tried that has the speed control in a convenient place.Excellent media player, plays all codecs and light weight.

5. Thanks.The 10 seconds forward-backward option doesn't work well.

6. I'm not sure I understand... I video player that advertises two other video players.

7. Even at 4.0x rate it's playing at 1.0x. Resolve this issue ASAP.Download today and have been using it since morning.

8. I need to see a 5 second clip which is 1MB and the app takes 10 seconds just to open.

9. Your update seems to make the app worse, not fix anythingFast forward ⏩ option is present but it's not working.

10. you owe me a favor thank you very much !🙇 ♂No control display.

11. It doesn't remember how much I've watched in a video, but even I the most resent video.

1. Fix Video Player Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Video Player: Restarting the app will resolve most errors.
2. Update the Video Player App. Here is how:
   1. On Android goto PlayStore » Search for "Video Player" » Open Video Player » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Player » click "UPDATE".
3. Clear Video Player app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Player servers.
   1. On Android, goto Settings » Apps » Select "Video Player" » click Storage » click "Clear Cache".
4. Check Video Player app permissions. If any of these permissions required to use your device's features are disenabled, Video Player might not work.
5. Uninstall and reinstall Video Player. If nothing else has worked, completely uninstall Video Player then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Video Player not working

2. Fix Video Player Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Video Player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Video Player not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Video Player may not be able to connect to the Internet when running in the background.