Published by Leopard V7 on Dec 7, 2024

contact Music Player Chat with our AI-based Music Player Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Music Player?



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Why chat with our AI Music Player Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Music Player.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. They added another step that takes u to a different screen which doesn't show the path details like it used to, and it SUCKS! PLEASE CHANGE IT BACK!When I first started using this app, tracks wouldn't have any album art unless the track already had it, or was added after the fact.

2. I didn't finish listening to the first album due to the inconvenience of having to stop what I'm doing to select each track.Randomly and (more than periodically) either just closes out completely, or the song playing just randomly and periodically stops and I have to restart the whole app.

3. But these past couple weeks for whatever reason, dunno if system update or app update, started semi dropping the connection, the music still plays, but my car doesn't get the song data and can't skip songs, which is very annoying while I'm driving.

4. But for awhile now, and I don't see any change with each update, is now album art, if none exists, the app defaults to using whatever the first added album art is for every track.

5. The only issues i have, albeit small issues, are the song lengths are not shown or given in the queues, and the only album artwork option is a framed circle of the original artwork, and I assume to replicate a record playing.

6. Normally, it wouldn't be too much of a problem but when listening to musicals and the tracks are shuffled it is a bit annoying to have to go back at select each track in order.

7. The ads aren't too bad, the customization options are plentiful, the sound modifications are wide in range... I couldn't be happier with the download One thing I'm hoping for though, is the ability to download a copy of a song with your customized effects applied.

8. Quite frustrating and annoying if not only am I really enjoying whatever song I'm listening to, and it just cuts off out of nowhere, but also am using another app that I have to exit out of and restart.

9. I sorted by default and it played the first two tracks then started playing them at random.

10. (Also of course goes without saying, plenty of ads.) Definitely going to be switching to a different music player app.For a free mp3 file player, this app is pretty damn good.

11. Very annoying having the same art automatically defaulted for every song if I don't have art for the tracks to add to it.

Steps to Troubleshoot & Fix Music Player Issues

1. Fix Music Player Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Music Player: Restarting the app will resolve most errors.
  2. Update the Music Player App. Here is how:
    1. On Android goto PlayStore » Search for "Music Player" » Open Music Player » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Music Player » click "UPDATE".
  3. Clear Music Player app cache: Clearing cached data will force your app to retrieve the latest data directly from Music Player servers.
    1. On Android, goto Settings » Apps » Select "Music Player" » click Storage » click "Clear Cache".
  4. Check Music Player app permissions. If any of these permissions required to use your device's features are disenabled, Music Player might not work.
  5. Uninstall and reinstall Music Player. If nothing else has worked, completely uninstall Music Player then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Music Player not working


2. Fix Music Player Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Music Player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Music Player not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Music Player may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!