Published by MicroStrategy Incorporated on Sep 6, 2024

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About MicroStrategy Library

1. Organized into a familiar chapter and page structure, dossiers make it easy to navigate through 100s of related reports and visualizations. • Dossiers connect to your various enterprise data sources, providing you with mobile access to your data on your favorite devices. • Dossiers are fully responsive.

2. The app acts a central hub to access a personalized set of modern analytics and visualizations: MicroStrategy dossiers. • Dossiers combine various related analytics into a beautiful interactive book of analytics.

3. Built by the leader in mobile analytics, the MicroStrategy Library app lets you take your enterprise intelligence with you wherever you go—online or offline.

4. They render beautifully on your mobile device—no matter how you hold it. • Scan thumbnails or use our advanced search functionality to locate dossiers, objects, or specific visualizations. • Dossiers marked with a “certified” stamp allows users to easily identify what content has been validated as trusted, governed analytics. • Access a wide variety of visualization options from basic heat maps, bar graphs, and bubble charts to more advanced visualizations such as network diagrams, boxplots, waterfall graphs, and KPI trends. • Powerful grids allow users to collapse and expand groupings of data. • Plot geospatial data with multi-layer map visualizations including custom vector shapes, markers, bubbles, areas, clusters, and also density visualizations. • Export your content to PDF or download the . • MicroStrategy Library is part of the MicroStrategy analytics and mobility platform. • Existing MicroStrategy users need only connect Library to their MicroStrategy environments to access dossiers and documents through this app. • New MicroStrategy users can configure a MicroStrategy environment and quickly build dossiers to access via this app.

MicroStrategy Library Customer Insights

1. android.app.RemoteServiceException: Bad notification posted from package com.microstrategy.android.dossier: Couldn't create icon: StatusBarIcon(icon=Icon(typ=RESOURCE pkg=com.microstrategy.android.dossier id=0x7f0200ad) visible user=0 ) at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1716) at android.os.Handler.dispatchMessage(Handler.java:102) at android.os.Looper.loop(Looper.java:165) at android.app.ActivityThread.main(ActivityThread.java:6375)My work uses this for everything so I wanted to be able to access my reports from home but there's no way for me to log in to my work account or anything.

2. What a complete waste of money that my company has invested inDoes not work with new update on Google pixel 6 log in is just blank screen switch mode is the same this app is not supported the way it once wasWorked fine and now can't access my work stuff at all.. very frustrating!! Please fix the bugs!Unable to access uninstalled and reinstalled didn't work now I can't sign in 😞not working.

3. Android version is also prone to locking up.Cant see my reports! Use to be great nut i cant even login to my account.

4. It states that im not logged in so i uninstalled and reinstalled it but now i see all these weird reports about some bank.... i cant even login.

5. The android version is not a feature rivh as the ios version.

6. Inability to sort data with as much control is a huge opportunity.

7. It juat says guest.

8. getting error.

Steps to Troubleshoot & Fix MicroStrategy Library Issues

1. Fix MicroStrategy Library Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MicroStrategy Library: Restarting the app will resolve most errors.
  2. Update the MicroStrategy Library App. Here is how:
    1. On Android goto PlayStore » Search for "MicroStrategy Library" » Open MicroStrategy Library » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MicroStrategy Library » click "UPDATE".
  3. Clear MicroStrategy Library app cache: Clearing cached data will force your app to retrieve the latest data directly from MicroStrategy Library servers.
    1. On Android, goto Settings » Apps » Select "MicroStrategy Library" » click Storage » click "Clear Cache".
  4. Check MicroStrategy Library app permissions. If any of these permissions required to use your device's features are disenabled, MicroStrategy Library might not work.
  5. Uninstall and reinstall MicroStrategy Library. If nothing else has worked, completely uninstall MicroStrategy Library then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MicroStrategy Library not working


2. Fix MicroStrategy Library Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MicroStrategy Library be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MicroStrategy Library not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MicroStrategy Library may not be able to connect to the Internet when running in the background.

Reported Issues