Contact TAP Air Portugal Customer Service

Why should I report an Issue with TAP Air Portugal?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Transportes Aéreos Portugueses S.A. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Get real-time updates about your flight status, booking alterations, boarding and luggage information along with other important notices for every moment of your flight.

2. Get important information, suggestions and special offers on a customised landing page that monitors the status of your booking.

3. Discover all the products and special offers where you can redeem your miles or earn more miles and access your Club TAP Miles&Go membership.

4. TAP’s Flight Tracker lets you see information about the status, departure time and arrival time of any flight anywhere.

5. Purchase add-on services such as seat booking or additional luggage to make your experience even more convenient.

6. Search flights using the route, date and means of payment you want to more than 90 TAP destinations and discover your next trip.

7. Access and manage information about your journey in the easiest possible way.

8. See your miles balance and all the benefits of your TAP Miles&Go status.

9. Once you have checked in online, you can get the boarding cards fot all the passengers on the booking.

10. See your journey details and updates.

11. You can even access them when you are offline.

1. I booked a ew flights, with TAP and Aerlingus, with AL all works perfectly, easy and reliable app and website, on the TAP side, the lights are not found, the apps logs me out for no reason between usages, I have to log back in, no matter what I try nothing works, adding my new flight references on the app does bring a code screen where the codes are being sent to contacts that are not related to me, then option to check in cannot find the flightsImpossible to register and to login.

2. After recieving email confirmation, it's Impossible to login, invalid data error all the time, although I'm using my Gmail account, so no input errors on my behalf.I cannot describe how terrible this app and website are.

3. Using it is very frustrating! P.s. On top of that, they probably used Google Translate for other languages (or something worst because Google Translate is not that bad).Always crashing, do not sincronize our data, very frustrating most of the time we need to access directly from the web page.

4. Asks you to re verify via email code email time you change a page.

5. Had some other glitches too.Useless app, does not work and even the website.

6. How can I contact app support?Slow and buggy, bookings and tickets have shown up only after clearing up all the apps data and re-login.

7. Boarding pass does not show up after check-in, check-in option does not disappear.

8. Then it takes a while to get the email with the code.

9. Can only get the code via email not by text.

10. Makes you double authenticate, then won't send you the 6 digit code.

11. Cannot change reservations, the app is useless.

1. Fix TAP Air Portugal Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart TAP Air Portugal: Restarting the app will resolve most errors.
2. Update the TAP Air Portugal App. Here is how:
   1. On Android goto PlayStore » Search for "TAP Air Portugal" » Open TAP Air Portugal » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TAP Air Portugal » click "UPDATE".
3. Clear TAP Air Portugal app cache: Clearing cached data will force your app to retrieve the latest data directly from TAP Air Portugal servers.
   1. On Android, goto Settings » Apps » Select "TAP Air Portugal" » click Storage » click "Clear Cache".
4. Check TAP Air Portugal app permissions. If any of these permissions required to use your device's features are disenabled, TAP Air Portugal might not work.
5. Uninstall and reinstall TAP Air Portugal. If nothing else has worked, completely uninstall TAP Air Portugal then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing TAP Air Portugal not working

2. Fix TAP Air Portugal Server issues & Internet Connection

1. Check network connection: An unstable Internet will make TAP Air Portugal be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to TAP Air Portugal not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, TAP Air Portugal may not be able to connect to the Internet when running in the background.