Published by Deskshare, Inc on Jan 11, 2024

Report an issue with Medical Reminder.
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Why should I report an Issue with Medical Reminder?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Deskshare, Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Medical Reminder Customer Insights

1. I replaced it with another app that has these features.Doesn't allow to specify decimal numbers in hours repeatation, like in some case doctor might specify every 4.5 hrs a day repeat perticular medicine.. This app doesn't allow such intervalsAn Intuitive and easy to use app that helps me keep track of all my medications and doctor appointments.Stopped working with no notifications and stock levels not adjusting.

2. I could not even check out this app because you must go back month by month untill you get to your birth month and year 😒good ap but free version only lets you add 4 medications....also 14 dollar a yr subscription... otherwise was a good appUnable to open on my samsung note 20.Make you pay to use.

3. Very easy to use.Going to your birthday by month only is crazy and a complete waste of time.

4. I bought the full version because of the number of meds I need to manage.

5. I don't understand what the start and stop thing is about when entering meds to take every "x" hours.

6. If I'm not able to administer a med at a specific time, it won't let me enter the time I do give it it.

7. Most disappointingThis is an excellent app for medicine and appointments reminders.

8. The alerts don't come at the time they are supposed to, if they come at all.

9. No notifications, alarm or even vibration notice to remind me.

10. Getting very fed up.Doesn't work.

11. It would be good, but not a "free" app.

Steps to Troubleshoot & Fix Medical Reminder Issues

1. Fix Medical Reminder Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Medical Reminder: Restarting the app will resolve most errors.
  2. Update the Medical Reminder App. Here is how:
    1. On Android goto PlayStore » Search for "Medical Reminder" » Open Medical Reminder » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Medical Reminder » click "UPDATE".
  3. Clear Medical Reminder app cache: Clearing cached data will force your app to retrieve the latest data directly from Medical Reminder servers.
    1. On Android, goto Settings » Apps » Select "Medical Reminder" » click Storage » click "Clear Cache".
  4. Check Medical Reminder app permissions. If any of these permissions required to use your device's features are disenabled, Medical Reminder might not work.
  5. Uninstall and reinstall Medical Reminder. If nothing else has worked, completely uninstall Medical Reminder then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Medical Reminder not working


2. Fix Medical Reminder Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Medical Reminder be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Medical Reminder not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Medical Reminder may not be able to connect to the Internet when running in the background.

Reported Issues