Contact IP Phone Camera Customer Service

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1. You may want to update this instantly.It's a very good app I connected up to the xbox it allows you to use the flash light, zoom, coulor ratios, but the only thing It does feel a bit sketchy considering the fact that you can litterly type a few figures into a search bar and gain access to your camera, flashlight and other features but overall it does what it says.It works very easy, but I can't give it a good review because the aspect ratio is wrong and I'm unable to get a recording from either front or back camera, in either portrait or landscape that isn't distorted.Stopped working after a few minutes.

2. The configuration is trivial, the app also works when the phone is locked (it would be unusable otherwise, like some of them...). Thumbs up!I paid the VIP subscription for the data transmission, but it is not working properly.

3. I configured my NAS to send me an email with a picture whenever movement is detected in the stream received from the phone and it's working beautifully.

4. The app didn't stay connected or keep the phone awake, so after several minutes I'd need to wake up the phone before I could connect to it.

5. What I wanted was an app that would make my old phone be a remote camera I could leave alone for hours or days, then connect up and see what my cat was doing.

6. Perhaps I am missing something?My setup is Synology NAS + an old phone configured as IP cam with this application.

7. Also the aspect ratio is wrong, and there is no way to correct it.Stops working after a few minutes.

8. Can't give you guys atop rating because the app drops out too easily and the phone must be accessed to restart.

9. It always says you need to restart phone because of error.

10. I wish I could have tried out this functionality without having to start a subscription.For a simple security monitoring app I really like the app.

11. Would give it 5 stars if I could depend on it continuing to broadcast for long periods of time...Interesting app, works like a charm.

1. Fix IP Phone Camera Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart IP Phone Camera: Restarting the app will resolve most errors.
2. Update the IP Phone Camera App. Here is how:
   1. On Android goto PlayStore » Search for "IP Phone Camera" » Open IP Phone Camera » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for IP Phone Camera » click "UPDATE".
3. Clear IP Phone Camera app cache: Clearing cached data will force your app to retrieve the latest data directly from IP Phone Camera servers.
   1. On Android, goto Settings » Apps » Select "IP Phone Camera" » click Storage » click "Clear Cache".
4. Check IP Phone Camera app permissions. If any of these permissions required to use your device's features are disenabled, IP Phone Camera might not work.
5. Uninstall and reinstall IP Phone Camera. If nothing else has worked, completely uninstall IP Phone Camera then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing IP Phone Camera not working

2. Fix IP Phone Camera Server issues & Internet Connection

1. Check network connection: An unstable Internet will make IP Phone Camera be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to IP Phone Camera not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, IP Phone Camera may not be able to connect to the Internet when running in the background.