Published by Verkehrsverbund Großraum Nürnberg GmbH on Jul 5, 2024

Report an issue with VGN Fahrplan & Tickets.
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Why should I report an Issue with VGN Fahrplan & Tickets?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Verkehrsverbund Großraum Nürnberg GmbH to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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VGN Fahrplan & Tickets Customer Insights

1. EDIT: I had to uninstall the app and reinstall the App to get my ticket, but I still stay by the review until this bug is fixed(App keeps crashing on every start.) Using Android 8.0.0. Edit: After update app is again usable.

2. Side note: The ticket vending machine at the platform charges you more and doesn't accept my US credit card... Edit: Switching off dark mode seems to solve the problem.This app used to be very helpful.

3. But the app is extremely helpful and important.The app crashes all the time, and often can't buy tickets becuase it won't let you choose a destination.

4. Deinstalled and installed the app again but the ticket screen keeps crashing.

5. The app crashes as soon as I open the ticket screen.

6. It worked fine yet included no information of what each ticket category entailed.

7. Such critical issues shouldnt exist while Students and other People rely on such Apps for Online Tickets.

8. The app crashes everytime I try to purchase a ticket.

9. What else can you possibly want from your transport app? 🤩🤩🤩The tickets can not be bought online.

10. For a good while now, it's impossible to buy tickets as the app keeps crashing.

11. I bought my DE ticket ABO through this app, but now I can't even use it.

Steps to Troubleshoot & Fix VGN Fahrplan & Tickets Issues

1. Fix VGN Fahrplan & Tickets Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart VGN Fahrplan & Tickets: Restarting the app will resolve most errors.
  2. Update the VGN Fahrplan & Tickets App. Here is how:
    1. On Android goto PlayStore » Search for "VGN Fahrplan & Tickets" » Open VGN Fahrplan & Tickets » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VGN Fahrplan & Tickets » click "UPDATE".
  3. Clear VGN Fahrplan & Tickets app cache: Clearing cached data will force your app to retrieve the latest data directly from VGN Fahrplan & Tickets servers.
    1. On Android, goto Settings » Apps » Select "VGN Fahrplan & Tickets" » click Storage » click "Clear Cache".
  4. Check VGN Fahrplan & Tickets app permissions. If any of these permissions required to use your device's features are disenabled, VGN Fahrplan & Tickets might not work.
  5. Uninstall and reinstall VGN Fahrplan & Tickets. If nothing else has worked, completely uninstall VGN Fahrplan & Tickets then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing VGN Fahrplan & Tickets not working


2. Fix VGN Fahrplan & Tickets Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make VGN Fahrplan & Tickets be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to VGN Fahrplan & Tickets not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, VGN Fahrplan & Tickets may not be able to connect to the Internet when running in the background.

Reported Issues