Published by Rheinbahn AG

Report an issue with Rheinbahn Fahrplanauskunft.
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Why should I report an Issue with Rheinbahn Fahrplanauskunft?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Rheinbahn AG to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Rheinbahn Fahrplanauskunft Customer Insights

1. Why would it try to gather my location data without any reason to do so? Thanks to Android 10, one can now set "getting device location only if application is active"Benefits: -does the basics Drawbacks: -can't change language to German when the system language is English, you'll get terrible Denglisch instead -eats the space on your phone for lunch, but won't download your ticket, you're out of luck if you have no internet in a tunnel and have to show your ticket -terrible design, can't find anything Get the DB Navigator instead!Very cluttered app, not very intuitive.

2. Seems like this is very tourist unfriendly and neglected.I have changed credit card number in the payment options, the new card gets billed, but the last digits of the old card are stored as a "verification" information within the system.

3. I have spoken with countless employees to unblock my account and reset everything, however it still does not work, I am blocked from buying tickets without even attempting to enter a PIN.

4. I was fined by a ticket control personnel in a tram because of this - you have to have the matching numbers on your card and the ticket.

5. No, an app like this should not be requiring permissions to read text messages, to call and access my camera pictures.

6. Fix thisAfter upgrading to Android 10 recently, my phone informed me, that this app was using the phone's location in the background.

7. Nowhere is the contact for technical support.Easy to buy and use tickets, and reasonabley good journey planner for able bodied persons.

8. Last time I actively used the app for buying a ticket was two days before.

9. I have 3 unused 10er tickets that I cannot access since AugustSuper Rubbish.

10. Mobile website gives certificate error when setting the language to English.

11. However they couldn't change the information about my new card.

Steps to Troubleshoot & Fix Rheinbahn Fahrplanauskunft Issues

1. Fix Rheinbahn Fahrplanauskunft Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Rheinbahn Fahrplanauskunft: Restarting the app will resolve most errors.
  2. Update the Rheinbahn Fahrplanauskunft App. Here is how:
    1. On Android goto PlayStore » Search for "Rheinbahn Fahrplanauskunft" » Open Rheinbahn Fahrplanauskunft » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Rheinbahn Fahrplanauskunft » click "UPDATE".
  3. Clear Rheinbahn Fahrplanauskunft app cache: Clearing cached data will force your app to retrieve the latest data directly from Rheinbahn Fahrplanauskunft servers.
    1. On Android, goto Settings » Apps » Select "Rheinbahn Fahrplanauskunft" » click Storage » click "Clear Cache".
  4. Check Rheinbahn Fahrplanauskunft app permissions. If any of these permissions required to use your device's features are disenabled, Rheinbahn Fahrplanauskunft might not work.
  5. Uninstall and reinstall Rheinbahn Fahrplanauskunft. If nothing else has worked, completely uninstall Rheinbahn Fahrplanauskunft then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Rheinbahn Fahrplanauskunft not working


2. Fix Rheinbahn Fahrplanauskunft Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Rheinbahn Fahrplanauskunft be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Rheinbahn Fahrplanauskunft not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Rheinbahn Fahrplanauskunft may not be able to connect to the Internet when running in the background.

Reported Issues