Contact FahrPlaner Customer Service

Why should I report an Issue with FahrPlaner?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Verkehrsverbund Bremen Niedersachsen to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Mobile tickets are available for all of Germany with Deutschland-Ticket as well as for all public transport services within the Bremen/Northern Saxony transport association (VBN), South-Lower Saxony transport association (VSN), regional trains within the Niedersachsentarif (Lower Saxony).

2. The integration of the airport data was realised in the Green Sustainable Airports project as part of the European Interreg IV B North Sea Programme, supported by the European Union with funds from the European Regional Development Fund.

3. RouteCOST: price information for public transport tickets of Niedersachsentarif (Lower Saxony), VBN (Bremen/Lower Saxony) and other transport associations.

4. The FahrPlaner app was realised with funding from Bundesministeriums für Digitales und Verkehr, Landesnahverkehrsgesellschaft Niedersachsen GmbH, Zweckverband Verkehrsverbund Bremen/Niedersachsen und Senatorin für Bau, Mobilität und Stadtentwicklung in Bremen.

5. FahrPlaner app for limitless individual mobility: public transport, bike-sharing, car-sharing, taxi or on foot.

6. The access to the camera is needed to personalise icons with own photos used for “My addresses” as well as to be able to add own photos to send via feedback form in the app.

7. Should you decide to subscribe to the push service an anonymous device ID will be stored on our server in order to allow us to send you the requested information.

8. The app can access your contacts so that you will be able to select an address as starting point or destination for the connection search function.

9. RouteALARM: push messages on the current traffic situation for your subscribed connections - also available as commuter alarm!

10. Licence: Open Data Commons Open Database License (opendatacommons.

11. The data for the Points of Interest is derived from Openstreetmap ( ) "© OpenStreetMap contributors".

1. They sorted this problem out and it is my favourite app!!! However it is not enabling me to make payments now!?? Extremely poor...used to offer options for single short ticket 1 stop...and day tickets...thoroughly useless now!! Mixed up with another app to get tickets... confusion reigns!!! 🙄I find it very convenient when am away from home to search for public transport in Bremen.

2. In person on one of the ticket machines it matched the apps plan, so I guess at least it's good for pre-planning purposes???Only issues are that sometimes the connection delays appear late on the app (sometimes) and in case of transportation employees strike or connection canceled, it shows it late.Work well.

3. What a waste of everyone's time.It's a very useful app it even gives information about travel to foreign destinations and is in my opinion much better than the DB app also I enjoy quiet reliable Tram and bus information in Bremen and other cities in Germany but I haven't bought or transact anything in this App so I can't say anything about it.Neds improved route selection.

4. Just show all options always.Buying a ticket that matches the planned route and expected cost was impossible in the app - I could only buy a ticket for over twice the cost (a day ticket) in the app.

5. A) before buying a simple ticket, it forced me to register with a dozen unnecessary details B) it doesn't let you buy tickets for later.

6. The trip planner works but I can only select a bob ticket, no other options are working.

7. I've just bought a Single Ticket for tomorrow morning to be prepared for my Job Interview and find out that the ticket would be remain for just 3 hours.

8. A very useful App specially if you don't ride a bicycle.The new Ticket buying system is very bad.

9. And electronic ticket from the app are really practical ! Just the navigate function could be greatly improved.Updated 13Feb2022.

10. D) when i actually needed to buy a ticket, it dismissed my account and payment method as nonexistent.

11. I had to buy a ticket on the tram.

1. Fix FahrPlaner Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart FahrPlaner: Restarting the app will resolve most errors.
2. Update the FahrPlaner App. Here is how:
   1. On Android goto PlayStore » Search for "FahrPlaner" » Open FahrPlaner » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FahrPlaner » click "UPDATE".
3. Clear FahrPlaner app cache: Clearing cached data will force your app to retrieve the latest data directly from FahrPlaner servers.
   1. On Android, goto Settings » Apps » Select "FahrPlaner" » click Storage » click "Clear Cache".
4. Check FahrPlaner app permissions. If any of these permissions required to use your device's features are disenabled, FahrPlaner might not work.
5. Uninstall and reinstall FahrPlaner. If nothing else has worked, completely uninstall FahrPlaner then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing FahrPlaner not working

2. Fix FahrPlaner Server issues & Internet Connection

1. Check network connection: An unstable Internet will make FahrPlaner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to FahrPlaner not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, FahrPlaner may not be able to connect to the Internet when running in the background.