1. No booking or card fees – download the TransPennine Express app to plan your next journey and buy train tickets to any destination in Britain.
2. You’ll need to create an online TransPennine Express account or sign-in before you can purchase your train tickets.
1. Sad thing is it used to work well! Last couple times its taken payment and not had an e ticket in the wallet, had to call them and sort both times, now I've reinstalled and it won't load at all! Awful, avoid Edit: went back, even worse, technical issue prevents bookingUseless The app doesn't even work ...Due to technical issues what a jokeIt's so difficult to buy a ticket on app.
2. Why can't it save the tickets, or let me add them to Google Pay? -- UPDATE: The app now has a Add To Google Wallet option, but it doesn't work! I just get 'Ticket failed to add' error.No digital tickets are available, with paper tickets still being issued.
3. 'Add to Google Wallet' feature doesn't work when a booking contains tickets for multiple days, adds duplicates instead.
4. But the sign in issues are infuriating and potentially could cause major problems if I can't access my tickets on the train or station.It keeps logging you out and then you lose your tickets.
5. However it has stopped displaying my rail tickets, with the potential to be fined for having no ticket whilst travelling.
6. I have abandoned this company as a rail ticket supplier.It's very good for finding fares and train times but that's where it ends.
7. Despite contacting the company, they have failed to fix it (or even try to fix it?) There is absolutely no point in having smart technology if it lets the customer down at this fundamental level.
8. All in all a poor booking experience for UK rail and a joke compared to other countries.I've used this App for some considerable time.
9. Sometimes app fails to log in, meaning I can't access etickets while on the train! This would mean I get a penalty fare even though the app is at fault.
10. Frankly it waste your room in your smart phone.Frequently logs me out, sometimes needing to log in again every day or even multiple times per day.
11. Two stars instead of one because the interface is quite good, and it's easy to earn nectar points.