Published by Universal Nav on Jul 11, 2024

Report an issue with GPS, Offline Maps & Directions.
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Why should I report an Issue with GPS, Offline Maps & Directions?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Universal Nav to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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GPS, Offline Maps & Directions Customer Insights

1. It's amazing that you can bother me whenever you want, but I can't even get ahold of anybody from your end unless I pay for it! Outrageous!! It will be interesting to see if anybody even reads this, let alone reply or address it!Total rubbish.. offline maps and driving directions that only loads when you have a Internet connection!.. downloaded the map OK then when you have no Internet start the app and its tells you that it's loading adverts & just spins won't bring the map up at all .. uselessThe app states: "Requires internet connection".

2. Uninstalling...It sure helped when I couldn't get a cell signal,too bad all apps aren't as good ..sure couple little glitch's but over all with no signal.man it was handyWont let me use app it says that I need to allow location went and looked and location is on but camera and video was denied.

3. It's on don't get it.What is the use of installing an offline map when you want to open it it tells you to switch on your data?it's not even you who are taking the little cash from data but it's these flippen ads that we don't wanna see..Useless and deceptive for offline use.

4. Rasily to use it and i hope uograde with radar for cameraUseless app not offline and full of ads do not install this appI downloaded a bunch of maps.

5. I can select my start point and destination by touching them on the map, which is a problem if I can't find the location on the map.

6. So this app is useless.I am sick & tired of being bothered with your "forced upon me' ads just because I have a pixel phone!! I thought the law required me to refuse, or "unsubscribe" from your intrusive ads.

7. But once I select the start point and destination, there's no way to start the navigation.

8. So, it is not possible to use offline maps.

9. But still insists and says allow location.

10. Why would they even need camera and video permission.

11. Ad supported, so it won't function until it can download an ad from the internet.

Steps to Troubleshoot & Fix GPS, Offline Maps & Directions Issues

1. Fix GPS, Offline Maps & Directions Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart GPS, Offline Maps & Directions: Restarting the app will resolve most errors.
  2. Update the GPS, Offline Maps & Directions App. Here is how:
    1. On Android goto PlayStore » Search for "GPS, Offline Maps & Directions" » Open GPS, Offline Maps & Directions » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GPS, Offline Maps & Directions » click "UPDATE".
  3. Clear GPS, Offline Maps & Directions app cache: Clearing cached data will force your app to retrieve the latest data directly from GPS, Offline Maps & Directions servers.
    1. On Android, goto Settings » Apps » Select "GPS, Offline Maps & Directions" » click Storage » click "Clear Cache".
  4. Check GPS, Offline Maps & Directions app permissions. If any of these permissions required to use your device's features are disenabled, GPS, Offline Maps & Directions might not work.
  5. Uninstall and reinstall GPS, Offline Maps & Directions. If nothing else has worked, completely uninstall GPS, Offline Maps & Directions then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing GPS, Offline Maps & Directions not working


2. Fix GPS, Offline Maps & Directions Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make GPS, Offline Maps & Directions be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to GPS, Offline Maps & Directions not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, GPS, Offline Maps & Directions may not be able to connect to the Internet when running in the background.

Reported Issues