Contact iband Customer Service

Why should I report an Issue with iband?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SHENZHEN MANRIDY TECHNOLOGY CO.,LTD to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Iband is a dedicated smart watch, smart bracelet customized APP, with a variety of simple and practical features. -- Sports monitoring: number of steps, mileage, calories, training mode (running), support WeChat movement, etc.

2. We are committed to creating a simple, practical, powerful APP, for the attention to health, love sports you provide a good experience.

1. with update interval (6 hrs for example)App has the most annoying flaw!!!! After countless attempts to key my saved settings, the unit of measure constantly displays metric values instead of imperial which i have selected and saved and it shows imperial has been chosen yet my Andriod watch model M-10 remains in metric units.

2. It works on my phone 👍Its an aligned to the gadget that I'm using like instead of checking or taking the phone I check my watch for messages as such.even the simplest operations are bad, notifications for calls show only 6 characters of contact name.

3. Watch device is shenzen M-10 firmware version 1.4.0 Mobile device LG Stylo-5 plus Andriod version 9This app is trash.

4. Just get a Galaxy watch or something running wear OS instead, it's much less headache.Can't stop it from running phone is running very slow app is dragging down the speed.

5. As soon as I try to apply a watch face from the other 2 custom categories, the installation stops and displays an error code.

6. Hopefully this watch will work with a different app.Can you PLEASE make the Fahrenheit setting for temperature work? Even when selected, it never switches over from Celsius.

7. After a while, the watch was no longer detected by my phone's Bluetooth and thus became entirely unusable.

8. This is disappointing as most of us like the ability to personalise the watch face to our own preference.

9. It has potential, but the ability to change watch faces has bugs.

10. It will only allow me to use the app to change to a watch face that is already on the watch.

11. VERY annoying.Its not letting me see my messages on the watch.

1. Fix iband Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart iband: Restarting the app will resolve most errors.
2. Update the iband App. Here is how:
   1. On Android goto PlayStore » Search for "iband" » Open iband » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for iband » click "UPDATE".
3. Clear iband app cache: Clearing cached data will force your app to retrieve the latest data directly from iband servers.
   1. On Android, goto Settings » Apps » Select "iband" » click Storage » click "Clear Cache".
4. Check iband app permissions. If any of these permissions required to use your device's features are disenabled, iband might not work.
5. Uninstall and reinstall iband. If nothing else has worked, completely uninstall iband then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing iband not working

2. Fix iband Server issues & Internet Connection

1. Check network connection: An unstable Internet will make iband be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to iband not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, iband may not be able to connect to the Internet when running in the background.