Published by Manichord Pty Ltd on May 24, 2024

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Why should I report an Issue with Sketch Notes?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Manichord Pty Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Sketch Notes

1. Works especially well with a traditional stylus and resistive touchscreen tablets, as well as with your finger on capacitive screen tablets and phones.

2. Sketch Notes lets you jot down ideas, sketch ideas or note down anything else you would with your paper notebook.

3. Contributions, especially translations are welcome, as well as bug reports, just open a new issue on the Github repo.

4. The nice grid background helps sketching accurately and to scale.

5. Choose from grid, lined or blank backgrounds.

6. Please send feedback and comments to: sketchnotes@manichord.

Sketch Notes Customer Insights

1. Until then, I will have to keep looking for another sketch application that allows me to do that.It's nice and simple, wish there was a zoom feature and an undo feature, but it's good! Not quite what I'm looking for thoughFinally a simple app to draw quick things.

2. Also would be good to be able to disactivate autorotate in the multiple pages mode - I write in landscape layout and that's not possible to view properly in that mode.Simple to use like a small notepad with a solid color pen.

3. BUT, on my phone, when I'm writing a note, if I write a letter that has a line coming from near the edge of my STUPID phone's screen, the app will Close the note, and no matter what I do, the note is deleted!! This REALLY needs to be fixed!!!Not very good quality It was harder to use than most apps I've had in the past.

4. It didn't have many colors or drawing Untencils than the others did, and I was not able to zoom in or out of the screen.Very Simple... * I almost fell of the edge of my kitchen table.

5. Also the filtered tracking of the finger when drawing is almost a second behind and doesnt let you draw with detail.It's so nice to write my notes out by hand.

6. However it is making me so confident as I don't have fear that I am not carrying a pen and paper as an engineer.Very nice! But please make it so you can quickly swipe pages with your finger.

7. Choices of this and that and soon the choice of language... This one was just ......that. 👉Sketch ( 🙏 ).It needs an option to turn the page background color to black.

8. Would be great to make it easier to start a new page, like tapping the notebook icon in the upper left corner.

9. Very good when we discuss with people by showing the mobile screen.

10. Simple (what I was looking for).

11. Great look, almost can feel the moleskine pages under my fingers.

Steps to Troubleshoot & Fix Sketch Notes Issues

1. Fix Sketch Notes Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Sketch Notes: Restarting the app will resolve most errors.
  2. Update the Sketch Notes App. Here is how:
    1. On Android goto PlayStore » Search for "Sketch Notes" » Open Sketch Notes » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sketch Notes » click "UPDATE".
  3. Clear Sketch Notes app cache: Clearing cached data will force your app to retrieve the latest data directly from Sketch Notes servers.
    1. On Android, goto Settings » Apps » Select "Sketch Notes" » click Storage » click "Clear Cache".
  4. Check Sketch Notes app permissions. If any of these permissions required to use your device's features are disenabled, Sketch Notes might not work.
  5. Uninstall and reinstall Sketch Notes. If nothing else has worked, completely uninstall Sketch Notes then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Sketch Notes not working


2. Fix Sketch Notes Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Sketch Notes be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Sketch Notes not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Sketch Notes may not be able to connect to the Internet when running in the background.

Reported Issues

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