Published by Magzter Inc.

Report an issue with Inbox.
Send the customer service your feedback so they can fix your issue asap.



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Chat with our AppContacter AI Support


Why should I report an Issue with Inbox?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Magzter Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Inbox Customer Insights

Steps to Troubleshoot & Fix Inbox Issues

1. Fix Inbox Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Inbox: Restarting the app will resolve most errors.
  2. Update the Inbox App. Here is how:
    1. On Android goto PlayStore » Search for "Inbox" » Open Inbox » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Inbox » click "UPDATE".
  3. Clear Inbox app cache: Clearing cached data will force your app to retrieve the latest data directly from Inbox servers.
    1. On Android, goto Settings » Apps » Select "Inbox" » click Storage » click "Clear Cache".
  4. Check Inbox app permissions. If any of these permissions required to use your device's features are disenabled, Inbox might not work.
  5. Uninstall and reinstall Inbox. If nothing else has worked, completely uninstall Inbox then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Inbox not working


2. Fix Inbox Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Inbox be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Inbox not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Inbox may not be able to connect to the Internet when running in the background.

Reported Issues