Contact Asimov's Science Fiction Customer Service

Why should I report an Issue with Asimov's Science Fiction?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Magzter Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Clunky to use, especially sizing pages correctly and navigating between different stories.I can't understand why the hell you are charging people money for books that are Free anywhere else, doesn't make sense to me.I'm very frustrated in that I want to read the magazine on my kobo but I can't figure out how to get it off of my phone onto another device (short of single page pgn files).

2. Fortunately the Nov /Dec issue had a stellar line up so I bought that back issue before paying for a whole subscription that I can't access.

3. There is no contact option I could find on the app to trouble shoot.

4. Just FAQs that don't address the issue.

5. There is not even an option to save it in my pocket account.

1. Fix Asimov's Science Fiction Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Asimov's Science Fiction: Restarting the app will resolve most errors.
2. Update the Asimov's Science Fiction App. Here is how:
   1. On Android goto PlayStore » Search for "Asimov's Science Fiction" » Open Asimov's Science Fiction » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Asimov's Science Fiction » click "UPDATE".
3. Clear Asimov's Science Fiction app cache: Clearing cached data will force your app to retrieve the latest data directly from Asimov's Science Fiction servers.
   1. On Android, goto Settings » Apps » Select "Asimov's Science Fiction" » click Storage » click "Clear Cache".
4. Check Asimov's Science Fiction app permissions. If any of these permissions required to use your device's features are disenabled, Asimov's Science Fiction might not work.
5. Uninstall and reinstall Asimov's Science Fiction. If nothing else has worked, completely uninstall Asimov's Science Fiction then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Asimov's Science Fiction not working

2. Fix Asimov's Science Fiction Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Asimov's Science Fiction be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Asimov's Science Fiction not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Asimov's Science Fiction may not be able to connect to the Internet when running in the background.