Published by McClatchy on Jul 17, 2024

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Why should I report an Issue with The Telegraph - Macon, GA news?

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The Telegraph Customer Insights

1. What is the problem.have subscribed can't download just get a blank screenIt will not load keeps saying to try again not worth my what's up with that I give it zero stars Although it forces you to give it at least one starFairly simple to useIs this not the Daily Telegraph (🇬🇧)? Doesn't work anyway.POS app.

2. I received a message this am that the Telegraph would be available soon.

3. But, my husband was able to open it on his tablet.

4. Welll it is 7:18 AM and the app is not opening.

5. As bad as print version.

Steps to Troubleshoot & Fix The Telegraph Issues

1. Fix The Telegraph Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart The Telegraph: Restarting the app will resolve most errors.
  2. Update the The Telegraph App. Here is how:
    1. On Android goto PlayStore » Search for "The Telegraph" » Open The Telegraph - Macon, GA news » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Telegraph » click "UPDATE".
  3. Clear The Telegraph - Macon, GA news app cache: Clearing cached data will force your app to retrieve the latest data directly from The Telegraph servers.
    1. On Android, goto Settings » Apps » Select "The Telegraph - Macon, GA news" » click Storage » click "Clear Cache".
  4. Check The Telegraph app permissions. If any of these permissions required to use your device's features are disenabled, The Telegraph might not work.
  5. Uninstall and reinstall The Telegraph. If nothing else has worked, completely uninstall The Telegraph then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing The Telegraph not working


2. Fix The Telegraph Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make The Telegraph be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to The Telegraph not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, The Telegraph may not be able to connect to the Internet when running in the background.

Reported Issues