Published by ABP Official App on Aug 13, 2024

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Why should I report an Issue with The Telegraph?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About The Telegraph

1. Whether it is news, views or major events, juicy celebrity gossip or heart-stopping sporting milestones, The Telegraph App brings it all to you at the click of a button.

2. The App’s snazzy and tiled menu presents on a platter a selection of the most pertinent and hand-picked pieces of current affairs information especially for you.

The Telegraph Customer Insights

1. Zoom should be there to read with ease and convenience on epaper and when we sign out of the article or leave the article we should go to the page.Every time I try to open the app it shows "server error" and the screen gets stuck to the logo.

2. the app is terrible; if you go to the epaper section and read a story with difficulty as there is no zoom and when you want to return to the main page it takes you to the app instead of the page of the epaper whose article one was reading.

3. Zoom qality for epaper needs to increase.The newspaper covers much relevant issues of the day, but sadly, the app lacks certain key features, like provision for bookmarking important articles, or saving them offline for reading later.

4. But in case of Epaper there are some particular issues such as if anyone zooms in one region and after reading it try to zoom out to the mail epaper page it will redirect is to online news page and not the Epaper.

5. The Telegraph deserves better.The news is fine but it takes literally coon's age to open up the app and also to open up any article.

6. Please do look into that matter.Happy to read this trustworthy news paper online.

7. Thank you!Telegraph is my "go to" newspaper, because of the way the news is reported.

8. The app is nice in aspect of the deliverance of news but very poor in terms of downloading and refreshing the news.

9. The waiting time for opening the app and opening the articles is horrible and the app does not even refresh the articles well.

10. I understand, all the troubles to have the news reach us, and running an app, has it's cost.

11. After updation, its pleasing look to read with large fonts that it had before has gone away.

Steps to Troubleshoot & Fix The Telegraph Issues

1. Fix The Telegraph Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart The Telegraph: Restarting the app will resolve most errors.
  2. Update the The Telegraph App. Here is how:
    1. On Android goto PlayStore » Search for "The Telegraph" » Open The Telegraph » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Telegraph » click "UPDATE".
  3. Clear The Telegraph app cache: Clearing cached data will force your app to retrieve the latest data directly from The Telegraph servers.
    1. On Android, goto Settings » Apps » Select "The Telegraph" » click Storage » click "Clear Cache".
  4. Check The Telegraph app permissions. If any of these permissions required to use your device's features are disenabled, The Telegraph might not work.
  5. Uninstall and reinstall The Telegraph. If nothing else has worked, completely uninstall The Telegraph then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing The Telegraph not working


2. Fix The Telegraph Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make The Telegraph be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to The Telegraph not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, The Telegraph may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hello from Greece. Please, i would like to delete my account soon.

    — by Basilis 2 years ago

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