Contact Story Maker Customer Service

Why should I report an Issue with Story Maker - Stories editor?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of M3 apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. So, it can't get photos from the gallery.just a waste of time, whatever you have done, like editing the videos, pictures assembling them, text evertything is wasted, because this app doesnt save any of your work, i waited for like 20 minutes just to see either this app saves my stories or not, and the text that appears on the screen while saving makes you mad.

2. It takes ages just to save an animated one, more than 10 minutes to be exact! "The longer the video, the longer the processing"? What video? It's just two photos and an animated text.

3. Like "picture only", "picture with text", "hearts", "circles", "photo collage"this app, has been the best Instagram strory maker thing through my experience with multiple apps.

4. im very happy with the app and I recommend it to anyone who wants to keep their Instagram story neat, aesthetic and clean(?)Pretty good app for beginners.

5. I think with a simple update, this app would be killer.I really like this app, but it doesn't ask for permissions to access my photos anymore.

6. Much better to make it through a video maker app.The app is good and decent.

7. the layouts might be a little under because I've used most of them already, but you need to PAY to get more which is, the part that kills a star, but the app is very simple to use, there's a lot of varieties which im quite satisfied with.

8. Good all dhoThe "Layout 1, Layout 2 and Layout 3" sections don't make much sense.

9. It would be great if I could move the text boxes around a bit.

10. " the longer the video, the longer the processing, like this app is a cc of premiere proVery slow.

11. More lay outs would be good, the ability to make custom lay outs would be even better.

1. Fix Story Maker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Story Maker: Restarting the app will resolve most errors.
2. Update the Story Maker App. Here is how:
   1. On Android goto PlayStore » Search for "Story Maker" » Open Story Maker - Stories editor » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Story Maker » click "UPDATE".
3. Clear Story Maker - Stories editor app cache: Clearing cached data will force your app to retrieve the latest data directly from Story Maker servers.
   1. On Android, goto Settings » Apps » Select "Story Maker - Stories editor" » click Storage » click "Clear Cache".
4. Check Story Maker app permissions. If any of these permissions required to use your device's features are disenabled, Story Maker might not work.
5. Uninstall and reinstall Story Maker. If nothing else has worked, completely uninstall Story Maker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Story Maker not working

2. Fix Story Maker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Story Maker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Story Maker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Story Maker may not be able to connect to the Internet when running in the background.