Contact Lighthouse Connect Customer Service

Why should I report an Issue with Lighthouse Connect?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Lighthouse Gospel Mission to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

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1. Fix Lighthouse Connect Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Lighthouse Connect: Restarting the app will resolve most errors.
2. Update the Lighthouse Connect App. Here is how:
   1. On Android goto PlayStore » Search for "Lighthouse Connect" » Open Lighthouse Connect » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Lighthouse Connect » click "UPDATE".
3. Clear Lighthouse Connect app cache: Clearing cached data will force your app to retrieve the latest data directly from Lighthouse Connect servers.
   1. On Android, goto Settings » Apps » Select "Lighthouse Connect" » click Storage » click "Clear Cache".
4. Check Lighthouse Connect app permissions. If any of these permissions required to use your device's features are disenabled, Lighthouse Connect might not work.
5. Uninstall and reinstall Lighthouse Connect. If nothing else has worked, completely uninstall Lighthouse Connect then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Lighthouse Connect not working

2. Fix Lighthouse Connect Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Lighthouse Connect be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Lighthouse Connect not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Lighthouse Connect may not be able to connect to the Internet when running in the background.