Contact 121 Benefits Pre-Tax Accounts Customer Service

Why should I report an Issue with 121 Benefits Pre-Tax Accounts?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of 121 Benefits to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I have ended up in tears more than once when talking with them and trying to get money back.I hope you can resolve the issue with your mobile app and uploading receipts.

2. The interface for uploading and attachments is poor and needs updating to allow pdf receipts as that is what is the industry standard and used by most facilities upon request.

3. I'm not sure why you even have a mobile application as it serves no purpose when customers have to go to the website anyways.Save your money and do not use a pre-tax account.

4. I believe a menu option might be beneficial to this app.I set up my user name and password.

5. I wanted to view a document, and got to a screen that said there was no connection and gave me the option to retry, which did not work.

6. Useless app and horrible company.

7. There were no other options to go back or log off.

8. I agree with others.

9. Wrote them down as I did it.

10. Redid them.

11. I uploaded my receipt from my email plus my bill and they would not accept itThe app never allows me to log in.

1. Fix 121 Benefits Pre-Tax Accounts Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart 121 Benefits Pre-Tax Accounts: Restarting the app will resolve most errors.
2. Update the 121 Benefits Pre-Tax Accounts App. Here is how:
   1. On Android goto PlayStore » Search for "121 Benefits Pre-Tax Accounts" » Open 121 Benefits Pre-Tax Accounts » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 121 Benefits Pre-Tax Accounts » click "UPDATE".
3. Clear 121 Benefits Pre-Tax Accounts app cache: Clearing cached data will force your app to retrieve the latest data directly from 121 Benefits Pre-Tax Accounts servers.
   1. On Android, goto Settings » Apps » Select "121 Benefits Pre-Tax Accounts" » click Storage » click "Clear Cache".
4. Check 121 Benefits Pre-Tax Accounts app permissions. If any of these permissions required to use your device's features are disenabled, 121 Benefits Pre-Tax Accounts might not work.
5. Uninstall and reinstall 121 Benefits Pre-Tax Accounts. If nothing else has worked, completely uninstall 121 Benefits Pre-Tax Accounts then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing 121 Benefits Pre-Tax Accounts not working

2. Fix 121 Benefits Pre-Tax Accounts Server issues & Internet Connection

1. Check network connection: An unstable Internet will make 121 Benefits Pre-Tax Accounts be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to 121 Benefits Pre-Tax Accounts not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, 121 Benefits Pre-Tax Accounts may not be able to connect to the Internet when running in the background.