Contact HryFine Customer Service

My HryFine doesn't charge after only 4 months. It doesnt even turn on. Where do i send it for repair? Or how do i get my money back?

Hello, I am unable to get a verification code to register. Error is that it cannot connect to the server.please help, this watch is for a medical issue

I purchased a Smart Bracelet for my wife Lily - and I'm having problems getting a verification code via her email address of: movallily@redacted to get the bracelet connected to her iphone - Please assist and/or advise. Thanks! John's note

Am trying to register new account and get verification code sent. Same error appears. "Connection to the server failed. Please try again later." tried multiple times over many hours. Have uninstalled and reinstalled app also. Please advise. Although you probably won't judging by the amount of unanswered complaints I see online. :(

I try to connect my watch and my phone many times but it keep saying connection failed...what should i do? Usually they connected just fine...

I can not turn the watch on,it has been charging for 48 hours

Cannot get into app on my phone

I mistakenly unbind my account I want to open it back help me please is saying bound or to delet the account

I can’t register without account number, can’t get verification code even though it says it was sent successfully, can’t change to 12 hour time, can’t change to lbs, and can’t change to miles. HELP

I would like to return device and get money back that I paid.

With my Iphone SE (first generation) I cant create an account for the App HryFine : the field "password conformation" is not writable.

I buy your watch its not working and there is no one to register my complain and solve it please i request you to help me

My band shows in the device list but connecting failed

how do i register my watch to activate app

My new watch is not measuring my blood pressure? Help

Can not get verification code

hello
where is the verification code sent? no show on email or text
thank you

I received two devices and I am so disappointed with this product. I would like to return with a refund but received no invoice to do this. Did realize as well I had to know metric measurements, this product is useless to me.

The hryfine is not working either replace or refund please

Hi, how can i get another pin that holds the wrist band together? Mine is broken. Thank you, dan

Not really a complaint but I lost the little push pin that snaps my wrist bands into place on my hryfine smart watch & I need a new one but can't find out where I need to go to order the part

I just received my watch yesterday. I tried charging it for a few hours and it still will not turn on

How do a get a hryfine verification code?

I need to know my account number

I have a watch F2 watch, but this watch is not connected with phone. Hryfine app showing the QR code is wrong.

My hryfine watch died tmao I plugged it into the two prong charger and let it charge overnight. When I went to turn it on this morning, it was just stuck on the charging screen with an arrow pointing down to a picture of the green battery and the time underneath. It is stuck on this screen and holding down the power button or the dial is not working. Even on the charger it just continues to charge but still will not turn on. Help me I just got this watch.

I did not receive a charger for my smart watch when you mailed it to me. I am also having trouble finding your replacement charger. I hope the customer service is improved by sending me the required charger it should’ve come with.

I purchased 2 Smart watches one pink, one black on 21 April, 2021. I downloaded the app and managed to bind one watch and not the other watch. I noticed the watch which was working, the straps seemed loose. I wore it for 3 days and this morning when I was hoovering, it just came apart and fell to the floor. Fortunately I was at home Can you please and let me know asap how to return these watches and arrange full refund.

I purchased 2 Smart watches one pink, one black on 21 April, 2021. I downloaded the app and managed to bind one watch and not the other.

My hryfine watch stays on while charging and the minute I take it off!! It goes off!! And won't come on unless I put it back on charge!!! Help please as I really want to use it,
Thanks donna

My medwatch doesn't stay charged. It indicates a full charge but runs out of power about 4 hours. Does it have a bad battery????

I unable to connect my
samsung android phone to my watch. Each time I try scanning the barcode it says "QR code is wrong. Please scan the specified QR code"

What should I do? I am very fustrated.
HELP.

How do i use the watch to find my phone?

How do I switch the watch from 24 hour format to 12 hour format. The first watch I had, I just had to hold the button for a few seconds, but this watch looks exactly the same, but only changes the watch display, instead of the time format. So how do I change the time format?

How do I charge the phone it's a ADNENVZLHT. 5qnz3npms

My watch won't let me change my format of the time on it

Pse send me an verification code for the smart band " Bo2 v2.0mac 02 FC 93 24 AO 05"

Hello I click a bottom and all my info from my blood pressure disappeared pls help I need that so O can give it to my dr

Please send me the address to return watches for a refund I am dissatisfied with purchase!

Good morning please I connected my t55 watch with HryFine I mistakenly press forget this device on my setting when trying to pair it to my phone and since then I can make call calls or receive call because is not connected to the phone but I can only receive WhatsApp messages and text messages please how can I connect it back so I can make calls with my watch thank you

My Hryfine app on my Android for the SmartWatch will not connect to my phones BlueTooth anymore. I've Uninstalled and Installed 3 times. Cleaned my phone. Rebooted phone. Turned phone off, turned on, installed Hryfine and still will not connect to Bluetooth.
I've allowed everything I'm supposed to. My Wifi is working and my Bluetooth is on. Location permissions is on. Still will not connect...
Is there a different app for the watch that works, or is Hryfine the only one.
Thank you
Pat

Every time I go to Register I get the message 'verification code error' even though I have inputted the code(s) you sent me by email. I have tried uninstalling the app but it still won't work. Please help or I will return the product.

Wach canect

Need information on how to charge and activate my smart hand ring watch

Hello I purchased 2 high end smart Bluetooth bracelets so my daughter and could have the internet calls etc on our wrists this is not what we got
We actually received 2 fitness trackers big difference also the 1 fitness tracker does not charge at all so please tell me what to do now thankyou Mr p tidman

Received my Smart Hand Ring but it won't charge. We've tried several different usb's, no luck - we never get anything on the screen and it won't turn on to sync with the app. please advise on any suggestions or tell us how to get it replaced. Thank you,

All set up ok yesterday but today cannot locate the device. Very disappointing

Says the sending of the verification code failed. Looks like a common problem. Unless solution is found I will be returning both watches.

We bought two of your watches and were weeks waiting they arrived today and they don't work properly on our phones. The idea of buying these was because we would be able to take calls and give calls from them. Unless you contact us asap i will be writing a bad review on your product and also on the company you use to sell the product.

Diese App funtioniert nicht richtig kann keine automatischen messungen durchführen sie verbindet mich mit smartfon das wars aber schon

App has been downloading for 17 hours. Go partial app on phone, phone knows watch (hand) is here, but won't respond. Plus time is still wrong! I'll give it a couple hours, then uninstall. 17 hours my ass

I have been able to download the phone app and have successfully paired with the watch, but when I try to see or send messages or use phone book to make a call on the watch I get the message 'Cannot operate without phone'.

Hello I bought this watch from your advertisement however not even 6 months and it’s not coming on or charging since February, it seems a lot of money to find it’s faulty

Watch won't turn on afrer pressing reset

My phone has been trying to discover my watch, but it wont. So I cannot set up the wall. I need help.

I have a watch that I have been trying to set up and I cannot get any feedback on how to set up the watch or how to use the watch. I have emailed and have gotten no response. Please let me know how to set up the watch or contact me directly to let me know what to do with the watch if I cannot use it.

I cannot change from 24 hr clock to 12 hr. I have tried pressing the home button and holding it but it will lot change. This is very frustrating.

I bought this watch a few weeks ago and it hasn't worked from day 1 it won't even charge for me very disappointing. Kind regards kieran lambie

I can't get my verification code....what actually is the problem....please because it so annoying.....

Cannot register on app. Either get try later or no verification code is sent to email address

How do you charge the watch and how do you set it up

have bought Hryfine health watch but the instructions do not make sense - it came with no charger - does it charge through NFC device ?

I got a Hryfine watch online and it was sent to me in the mail. I just got it last night and I followed the instructions left it on the charger for 2 hours or more and it won't turn on.

How do I change my watch up no charger With it and I can’t see any where I can put it on charge

Have have spent hours trying to trace replacement strap for Hryfine B30H PLEASE ADVISE

It want let me get passed my information page🤬🤬🤬

I have bought 2 different types if you’re smart watches and they all do the same thing! I originally bought an X8 on Mercari then it didn’t want to sync up with my phone. It didn’t even tell the right time. So I bought a new one from Amazon B03H. Work good for a day then the app doesn’t want to sync. Tried everything to resync them but nothing works. I have it right next to it and the app can’t find them. Basically I can’t even have a watch with how messed up these things are!

The watch and app have been working fine but suddenly I’ve lost all the data accumulated over the last two months - can you help?

It would be nice to get a response to my complaint. I have a watch that I can't use because the charger is not working 😕

My watch to not connoting and I want to send it back for a refund . Or send me one that works!!! Very upset with this watch needs to be fixed ASAP ! Or send me my refund!!!!!

Hi there, how do you change the time setting from 24hr to 12hr. I do not want the military 24hr mode; Thanks; Shawn

can't scan phone health, sleep is not working need new book with QR Code. watch worked great for a week but not syncing now.

My watch came with no charger.

Unable to charge my TG 500 as the charging cable that came with it is not working

Salom

Received watch. Will not charge. Have tried 3 times on different chargers. Help

Device will not connect to my phone

Hi,

I received a smart watch from a friend as a gift that was given to me in the box of another irrelevant smart watch. However, I’m unable to verify which make or model the actual watch is and can’t find any information about it anywhere online or where it’s sold. I was able to track the watch to the Hryfine app since it was in the instructions but can’t find any model to look up. The watch is essentially a dupe of the Apple watch with a smooth band with holes instead of a typical watch bracelet. The screen has a small touch dot under the screen too. If possible, could help me identify the model and also where it is sold in the U.K.? Many thanks

The watch worked for about 24 hours, then disconned and it wont connect with my phone. Keeps telling me to retry. Help.

Can’t connect to my iphone

I want to register on hryfine to be able to use my smart watch, I want to register and on the registration form it ask for verification code. Please how do go about the code. Thank you

My watch works fine, my app works fine, they paired fine, but it won’t sync any data. Won’t record my sleep, won’t track heart rate periodically, only tracks heart rate or any vitals when I manually do it but won’t sync it to the app. My biggest concern is when I open the app it clears all data on both watch and app back to zero! I have reset it, unpaired it and repaired it, uninstalled and reinstalled, Bluetooth is on, nothing is helping! Please help!

I purchased a watch from your company and it has lost 30 minutes. I dont know how to adjust it as the instructions are so tiny.

I did not receive a charger for my Smart Bracelet

connection failure with hryfine phone app and hryfine smart watch

Charger was not in box, please send one !

watch stopped connecting with my iphone on the second day. what is up. it will not reconnect no matter how many times I tried.

My watch worked for first few days but after recharging would not pair with my phone. Also will not allow me to log on on the app on my phone

The smart ring watch hasn't got a charger

I ordered what I thought was a Golf GPS watch on Facebook and got a cheap tracker. What gives??? Can I send it back?

My watch is 3 weeks old and has stopped working already. It was charged and linked to the app and just stopped working. The app can't find it now. What the heck?

I have tried many times to register but I cannot obtain a verification code. The automatic response says cannot connect to server. Can you help me to register please?

Hryfine won't synch with the D20 once it's on bluetooth. I get message saying need app to connect. I am able to login with code provided. Can you help me with this?

App. Will take my password I tried and tried to put in new password and wants old one if it doesn’t recognize old one why does it keep asking for it . I put the new ones in and keeps not excepting them what can I do?

My watch will no longer pair with my iPhone
I have uninstalled the app and reinstalled but devices won’t pair any longer

I need a code for connect to my iphone.

Hi there we have 2 watches, both connected for about a week, but now both are not connecting, can you help please
Thank you

Bought three. Looks like the charging adapter is missing at all. There is no USB plug I csn detect. Looping forward to receiving your Feedback. THX

I received two watches today but neither had charger. Not able to register as says sent verification code but nothing , then says wrong email. Please could this be rectified as soon as possible as I will be reporting this to trading standards as this is not what was advertised, I will also report this on social media to warn others as at the moment very annoyed

The sleep tracker stopped working. I've tried resetting and adjusting times and still nothing. Please help.