Published by Lean business services on Oct 24, 2023

Report an issue with Anat | أناة.
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About Anat | أناة

1. Anat is a unified digital platform for health practitioners who are registered by the Saudi Commission for Health Specialties in the Kingdom of Saudi Arabia.

Anat | أناة Customer Insights

1. I contact support one week ago and got no response except for an email saying we are working to solve the problem.

2. Absolutely useless app.When I first download it I registered my account because I'm planning to book for vaccine next week but after 1 week I cannot log in anymore.

3. Please fix this bug I already uninstalled and installed this app but nothing happen, shukran may Allah swt bless your actions.Shame. Cannot open the app.. At first, it tells me my ID number or date of birth is wrong.

4. I can't book my vaccine bcz everytime after I've create password it keep on saying something went wrong.

5. For last 1 week it is unable to retrieve my Covid vaccine status even though it is showing on Sehaty and Tawakalna.

6. I've been able to progress beyond the step of assigning the password with the following message appearing evey time " Something went wrong, please try again".

7. When will the responsible solve this problem ???Before I updated the app, i couldn't create an account because I couldn't complete the final step.

8. I tried to contact service via email but no response was received.

9. I am trying to book Covid vaccine appointment for last 1week.

10. Now, i get "server return error." I'm doing this so i could get the vaccine.

11. I've tried,numerous times, to register over the past three weeks, but unable despite uninstalling and reinstalling the app several times.

Steps to Troubleshoot & Fix Anat | أناة Issues

1. Fix Anat | أناة Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart Anat | أناة: Restarting the app will resolve most errors.
  2. Update the Anat | أناة App. Here is how:
    1. On Android goto PlayStore » Search for "Anat | أناة" » Open Anat | أناة » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Anat | أناة » click "UPDATE".
  3. Clear Anat | أناة app cache: Clearing cached data will force your app to retrieve the latest data directly from Anat | أناة servers.
    1. On Android, goto Settings » Apps » Select "Anat | أناة" » click Storage » click "Clear Cache".
  4. Check Anat | أناة app permissions. If any of these permissions required to use your device's features are disenabled, Anat | أناة might not work.
  5. Uninstall and reinstall Anat | أناة. If nothing else has worked, completely uninstall Anat | أناة then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Anat | أناة not working

2. Fix Anat | أناة Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make Anat | أناة be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Anat | أناة not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Anat | أناة may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I need to update my vaccination status taken from india

    — by Moulath Nisha 1 year ago

  • I have an account before, i went exit then i came back here in saudi arabia (another company) i cant regster my new iqama.

    — by Mary Ann Vicera Gacad 1 year ago

  • I cant log in, I have an account before then i went exit, now i cant register my new iqama number.

    — by Mary Ann Vicera Gacad 1 year ago

  • I cannot open my Anat Account

    — by Gemma Mameloco Gobuyan 1 year ago

  • I can't register nor log in. I have an account before. I went exit then i came back with new iqama number

    — by Kim Irish Elizondo 1 year ago

  • I am Susana P.Aduca from the Philippines.I worked in King Faisal Hospital & ResearchCentre and went home for good last May 2021
    I received my first dose of vaccination astrazeneca last Feb.23,2021. I would like to request from your good office a copy of my vaccination card indicating the drug brand name.Thank you so much and have a good day.

    — by Susana P.Aduca 2 years ago

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