Published by Norman Regional Health System on Apr 5, 2023

Report an issue with Norman Regional Virtual Care.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Norman Regional Virtual Care?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Norman Regional Health System to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Norman Regional Virtual Care

1. Norman Regional Virtual Care offers board-certified providers in your area at the touch of your fingertips 24/7 with no appointment needed.

2. See a doctor anytime, anywhere with Norman Regional Virtual Care!

3. Norman Regional Virtual Care is a faster, easier way to see a doctor.

4. Norman Regional Virtual Care is here for your urgent care, but not emergency care.

5. Norman Regional Virtual Care is as easy as 1, 2, 3! 1. Enroll.

6. You no longer need to try to drag yourself to your doctor’s office when you’re too sick or out of town or travel to Urgent Care for holidays or for after-hours visits.

7. Whether you or your children have the flu, cold, fever, seasonal allergies, pink eye, a rash or more, Norman Regional is here to help.

8. Before your visit even starts, make sure to tell your telehealth provider about any existing prescriptions or over-the-counter medications you are taking.

9. Your live visit with a doctor is secure and HIPAA compliant.

10. Most doctor visits take about 10 minutes, but you can always add time if you need to.

11. Some medications do not react well with others, so it’s important to be honest and open with your provider to avoid complications.

Norman Regional Virtual Care Customer Insights

1. Was so empathetic and knowledgable and informative.This was by far the easiest and fastest way to see a medical professional! Very good experience, and will do this again if needed! Thank you Norman Regional!I logged on and it said there would be someone would be with me shortly.

2. Most of the time it takes an excessively long time!Video and audio wasn't good.

3. Video was good but my doctor was getting microphone feedback on his end.

4. Audio was choppy and video would distort the face.App works smoothly, no noticable bugs.

5. The doctors are very friendly and the visit is super quick.My experience was good.

6. It was hurting his ears and that was obvious.Short wait time.

7. AgainThis app sucks! Almost every time I open it it tells me to update.

8. Way cheaper than my insurance vopay or urgent care.

9. I was thinking a couple of minutes.

10. It too over 30 minutes and i never saw a doctor! I will not use this app.

11. Like the interface.Excellent app and great prices.

Steps to Troubleshoot & Fix Norman Regional Virtual Care Issues

1. Fix Norman Regional Virtual Care Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Norman Regional Virtual Care: Restarting the app will resolve most errors.
  2. Update the Norman Regional Virtual Care App. Here is how:
    1. On Android goto PlayStore » Search for "Norman Regional Virtual Care" » Open Norman Regional Virtual Care » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Norman Regional Virtual Care » click "UPDATE".
  3. Clear Norman Regional Virtual Care app cache: Clearing cached data will force your app to retrieve the latest data directly from Norman Regional Virtual Care servers.
    1. On Android, goto Settings » Apps » Select "Norman Regional Virtual Care" » click Storage » click "Clear Cache".
  4. Check Norman Regional Virtual Care app permissions. If any of these permissions required to use your device's features are disenabled, Norman Regional Virtual Care might not work.
  5. Uninstall and reinstall Norman Regional Virtual Care. If nothing else has worked, completely uninstall Norman Regional Virtual Care then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Norman Regional Virtual Care not working


2. Fix Norman Regional Virtual Care Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Norman Regional Virtual Care be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Norman Regional Virtual Care not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Norman Regional Virtual Care may not be able to connect to the Internet when running in the background.

Reported Issues