Contact Talkspace Go Customer Service

Why should I report an Issue with Talkspace Go?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Lasting Labs to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This really helped me ease my tensions on myself and cope with my anxiety and depression 😁I love this app and I am a person that suffers from depression anxiety manic probably bipolar I'm also going through a divorce and a custody battle and I have recently moved away from my children and my ex and this app is like the only thing that helps me yet I can't afford it so they need to do something to make it more practical for people such as myself I know that $65 a month doesn't seem like a lot to some people, however to a lot of people it is too much.the best thing I have done for myself yet.

2. Must be a dang good app to justify that cost though! Enjoy if you can afford it! (Maybe come sell me the program 2nd hand for half off? Ha! Kidding) (mostly 🤭🤫)Honestly the subscription is not worth it.

3. I give a 2 stars rating simply because they are open and honest about their 7day free trail which i recommend for, this type of "therapy" is not suitable for everyone.I just downloaded this app last night, and its already helping me understand things I didn't know about.

4. I thought I would never be able to get help/advice from a therapist/psychiatrist due to the high expense but this changes the game that I you for considering those who need alternative ways to seek for help and guidance.

5. Other than that, this is a fabulous idea and well executed (if not for the hazy/unclear instruction.) I much preferred the multiple choice questions in the quizzes too! Thank you for all this hard work.I liked their Marriage Counseling app so I decided to do the trial of this one.

6. I do not wish to enter my credit card to the app which means that I can't access my account because of the paywall and I am also not able to delete my account.

7. Very text heavy app, seems more like forced daily journal entries which is good, but not recommended for the average person like myself, which I find to be just skipping through the entire tutorial.

8. I'll recommend this app to anyone I see that can't afford to go to an actual Psychiatrist or Therapist, because people deserve to have at least somewhat of some decent mental health.

9. Not cool that I had to use different email for set-up.So it says "in app purchases" but the app actually asks to add a credit card for a 7 day free trial upon registration.

10. A good state of mental health begins with a lot of self-help, and a psych/therapist would tell you the same thing.

11. Not even an option to contact the developers can be found!Keep getting incorrect username and password while the same combo works on my PCJust be aware, $30/month orice tag.

1. Fix Talkspace Go Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Talkspace Go: Restarting the app will resolve most errors.
2. Update the Talkspace Go App. Here is how:
   1. On Android goto PlayStore » Search for "Talkspace Go" » Open Talkspace Go » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Talkspace Go » click "UPDATE".
3. Clear Talkspace Go app cache: Clearing cached data will force your app to retrieve the latest data directly from Talkspace Go servers.
   1. On Android, goto Settings » Apps » Select "Talkspace Go" » click Storage » click "Clear Cache".
4. Check Talkspace Go app permissions. If any of these permissions required to use your device's features are disenabled, Talkspace Go might not work.
5. Uninstall and reinstall Talkspace Go. If nothing else has worked, completely uninstall Talkspace Go then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Talkspace Go not working

2. Fix Talkspace Go Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Talkspace Go be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Talkspace Go not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Talkspace Go may not be able to connect to the Internet when running in the background.