Contact Paired Customer Service

Why should I report an Issue with Paired: Couples & Relationship?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Paired - Relationship Advice & Quiz for Couples to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I do wish it gave you the option to record yourselves having a discussion about it in person rather than only allowing a chat window of sorts, still pretty great though!Doing the free trial right now.

2. I love the idea and the questions and my partner lives across the country so it has been a great way to stay connected..when it doesn't crash.

3. Premium is too expensive to be worth it to us, and the free version isn't worth the time with so little content.Freezes up my phone if I type more than once sentence.

4. Considering getting rid of my subscription.I really liked this app during the premium free trial, but after the trial ended, everything went behind a (NOT CHEAP) pay wall.

5. You can only answer one question a day on the free version, and you can't play any of the games, which is really disappointing.

6. Many of the questions are "what would you or your partner most enjoy?" But all 4 options s are not something I'd be into or are to specific to apply to a wide range of people.

7. My partner has a very busy rotating shift schedule, so he can only answer a few questions once or twice a week.

8. we just signed up for premium after about 1.5 weeks using the free version.

9. It seems like this could have been a fantastic way to reopen lines of communication and discovery, reignite passion, and to discuss difficult or complex topics.

10. I would still recommend this to people but with the added but the user experience isn't the best... Edit: I have had to close the app like at least 10 times now and have been having a ton of issues.

11. I want to respond to my partner but I get too frustrated trying to type out a response and give up.

1. Fix Paired Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Paired: Restarting the app will resolve most errors.
2. Update the Paired App. Here is how:
   1. On Android goto PlayStore » Search for "Paired" » Open Paired: Couples & Relationship » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Paired » click "UPDATE".
3. Clear Paired: Couples & Relationship app cache: Clearing cached data will force your app to retrieve the latest data directly from Paired servers.
   1. On Android, goto Settings » Apps » Select "Paired: Couples & Relationship" » click Storage » click "Clear Cache".
4. Check Paired app permissions. If any of these permissions required to use your device's features are disenabled, Paired might not work.
5. Uninstall and reinstall Paired. If nothing else has worked, completely uninstall Paired then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Paired not working

2. Fix Paired Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Paired be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Paired not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Paired may not be able to connect to the Internet when running in the background.