Contact Unmind Customer Service

Why should I report an Issue with Unmind?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Unmind Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Use the Wellbeing Tracker to measure your wellbeing and get personalized recommendations based on your scores in different areas, such as sleep, health, and stress.

2. Unmind helps you understand, measure, and improve your mental health with self-guided learning, bitesize boosts, and human-to-human support.

3. Our approach is based on the clinical expertise approved by Unmind’s Science team, and we stick to the most watertight security standards.

4. Listen to sounds and stories to help you drift off, or take a self-guided course on the science of sleep.

5. Learn techniques to feel calm and in control, or try in-the-moment exercises to help you cope and manage stress.

6. Book a session with an expert mental health practitioner.

7. We don’t gamble with your mental health.

8. Designed by psychologists and experts and backed by science.

9. This means we take science, and data, very seriously.

10. You could talk about your career or relationships, or just take some time for yourself.

11. Your personal info is yours alone—100% confidential and safe.

1. The content seems to be good but if I can't use it on the tube or without wifi what's the point.. Whoever manages this app doesn't seem to care much about improving it.. And before you ask, I won't be emailing to support.. you do itPretty good for learning more about mental health.

2. I have found the technical issues with this app leave me more stressed than when I started, which doesn't really help.This is a brilliant app, if you suffer fron depression, anxiety, panic attack and much more, it asks you some questions about yourself and your problems, then It gives you a programme to follow.

3. Its good app for developing skills and knowledge to deal with and improve mental health.This application needs a dark theme.

4. I was worried about not being motivated to keep continuing a learning series but it's so simple and you complete such a small portion each day.

5. The main home screen seems to lag and not be up to date however I'm enjoying all the Series' and find them very informative and easy to follow.

6. It tells you when to meditate, and also gives you some courses to watch, it tells you when the best time is to do them, it follows you're progress and changes thing when you need it.

7. But worse, even with WiFi or data access, I can't load a lot of the functions, like continuing a series of meditations.

8. The series are fantastic and I have learnt so much about mental health and managing my own.

9. Dark mode!! Using this at night isn't pleasant.

10. I have been using this for a year now, and Ive found it so good.

11. More options when checking in, why have "playful" but not "motivated"? Plenty of others you could add!This is the best self care/mental health app I have ever used.

1. Fix Unmind Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Unmind: Restarting the app will resolve most errors.
2. Update the Unmind App. Here is how:
   1. On Android goto PlayStore » Search for "Unmind" » Open Unmind » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Unmind » click "UPDATE".
3. Clear Unmind app cache: Clearing cached data will force your app to retrieve the latest data directly from Unmind servers.
   1. On Android, goto Settings » Apps » Select "Unmind" » click Storage » click "Clear Cache".
4. Check Unmind app permissions. If any of these permissions required to use your device's features are disenabled, Unmind might not work.
5. Uninstall and reinstall Unmind. If nothing else has worked, completely uninstall Unmind then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Unmind not working

2. Fix Unmind Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Unmind be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Unmind not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Unmind may not be able to connect to the Internet when running in the background.