Contact Smart Logbook Customer Service

Why should I report an Issue with Smart Logbook?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Kviation, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. But I recommend it.This is the perfect logbook it does all you need and is complaint with both FAA and CAA for the UK (you just need to use the print to pdf function which is free!) Will be purchasing the full version soon that allows you to log more than 50h, totally worth the 1 time expense! If you have any questions the developer is also quick to answer and quite helpful!Lots of brilliant features.

2. One circular graph per aircraft type.One of the best logbooks out there ! Have tried almost every logbook app for my commercial logging but none that supports cross platform support.

3. The only thing i wish they had was to be able to add picture of aircraft logbook and join them with the flight and the number of passenger also.

4. After trying out many different electronic logbooks, i decided to go with this one for many reasons but the biggest was because I am able to print the logbook properly.

5. It's not ridiculously overpriced for a logbook and gives you the option to subscribe to a sync service that will cost a monthly or annual fee.

6. Being able to add photos and screenshots to the notes (proving that the developers listen to comments) brings memories to life.Love this app ! I was looking for something similare to logTen pro on Apple and this is the closest ive found on android.

7. The second most expensive Android app I've seen, but worth it.This logbook app is highly customizable and very good.

8. If I wish to present my logbook to a future employer, I'd feel uncomfortable having Smart Logbook printed on every page.

9. I think the Totals section should by default show circular graphs with total times for each aircraft type flown with colours depicting PIC time, PICUS time, Copilot time.

10. Smart logbook has no restrictions and cross platform sync is a breeze.

11. I previously used the coradine log ten log book and made the change to smart logbook.

1. Fix Smart Logbook Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Smart Logbook: Restarting the app will resolve most errors.
2. Update the Smart Logbook App. Here is how:
   1. On Android goto PlayStore » Search for "Smart Logbook" » Open Smart Logbook » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Smart Logbook » click "UPDATE".
3. Clear Smart Logbook app cache: Clearing cached data will force your app to retrieve the latest data directly from Smart Logbook servers.
   1. On Android, goto Settings » Apps » Select "Smart Logbook" » click Storage » click "Clear Cache".
4. Check Smart Logbook app permissions. If any of these permissions required to use your device's features are disenabled, Smart Logbook might not work.
5. Uninstall and reinstall Smart Logbook. If nothing else has worked, completely uninstall Smart Logbook then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Smart Logbook not working

2. Fix Smart Logbook Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Smart Logbook be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Smart Logbook not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Smart Logbook may not be able to connect to the Internet when running in the background.