Contact Secret Gallery Customer Service

Why should I report an Issue with Secret Gallery?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of LE THANH DAT to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Awesome appvery good to hide our secret photos...loved it...thanx for making this app...but just a small problem is there too many ads are coming...that should stop...that's all...thank youplz help me I purchased a new phn .

2. other than that I love you can hide videos for free.If you developer see this can you plss add a thing when youre in the photos that you can swipe to the next picture.

3. PLEASE CHANGE THE APP NAME, it's called secret gallery, that doesnt help hide and brings up questions I dont need.

4. plz helpAmazing!!!!!!!! When you have uninstalled it.then instal it you cannot lost your data...exactly ts wat ive been looking for and it does what it says...if ur looking for such an app.

5. Will not give your money back.Suddenly all the photos and videos lost.

6. All my secrete photos relate to this gallery is not showing.

7. The app has stopped working and a message is coming create a folder.

8. choose this others are fake n some delet ur data but with this.

9. Works as advertised, there is a little bit of frustration in the learning curve.

10. Big negative is, you have to pay premium for each device you have the app on.... so you pay $1.99 for each device.... that can add up.

11. I have created new folder but no use.

1. Fix Secret Gallery Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Secret Gallery: Restarting the app will resolve most errors.
2. Update the Secret Gallery App. Here is how:
   1. On Android goto PlayStore » Search for "Secret Gallery" » Open Secret Gallery » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Secret Gallery » click "UPDATE".
3. Clear Secret Gallery app cache: Clearing cached data will force your app to retrieve the latest data directly from Secret Gallery servers.
   1. On Android, goto Settings » Apps » Select "Secret Gallery" » click Storage » click "Clear Cache".
4. Check Secret Gallery app permissions. If any of these permissions required to use your device's features are disenabled, Secret Gallery might not work.
5. Uninstall and reinstall Secret Gallery. If nothing else has worked, completely uninstall Secret Gallery then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Secret Gallery not working

2. Fix Secret Gallery Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Secret Gallery be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Secret Gallery not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Secret Gallery may not be able to connect to the Internet when running in the background.