Published by KPOPSHOP

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Why should I report an Issue with Kpopshop - Kpop Online Shopping App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of KPOPSHOP to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Kpopshop Customer Insights

1. Now there is no way I can get my money back!!! Don't waste your money here If you need something from KPOP I recommend you to get it on AMAZONIt is good I don't buy anything yet but please can you tell me the prize clearly I can't understand as I'm from India but the goods are so great I love it if I understand the prize than I will rate five star but I like it...lolI'm sorry but I received some bug that I can't use the tools in the app and I can't shop even when I press Blackpink merch it just say loading and boring me back to the main pageThe app kept crashing before it could even get to the actual store so i uninstalled itBest platform for shopping.

2. The second shirt took over 60 days and same I got the wrong Item!!!! I tried to contact them to get some help but they only remove my orders from my purchase history.

3. This app seems very nice, i havent ordered anything yet so im not sure how it works, whenever i seem to scrowl down, a little pop up "please wait" keeps popping up.

4. I waited 40 days to get the first one, Which was wrong item!!! I could return it because there is no way to do it.

5. Please fix that, other than that little bug its a nice app!Please read before installing!!!! I bought 2 shirts for $60.

6. it sometimes even crashes.

Steps to Troubleshoot & Fix Kpopshop Issues

1. Fix Kpopshop Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Kpopshop: Restarting the app will resolve most errors.
  2. Update the Kpopshop App. Here is how:
    1. On Android goto PlayStore » Search for "Kpopshop" » Open Kpopshop - Kpop Online Shopping App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kpopshop » click "UPDATE".
  3. Clear Kpopshop - Kpop Online Shopping App app cache: Clearing cached data will force your app to retrieve the latest data directly from Kpopshop servers.
    1. On Android, goto Settings » Apps » Select "Kpopshop - Kpop Online Shopping App" » click Storage » click "Clear Cache".
  4. Check Kpopshop app permissions. If any of these permissions required to use your device's features are disenabled, Kpopshop might not work.
  5. Uninstall and reinstall Kpopshop. If nothing else has worked, completely uninstall Kpopshop then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Kpopshop not working


2. Fix Kpopshop Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Kpopshop be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Kpopshop not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Kpopshop may not be able to connect to the Internet when running in the background.

Reported Issues