Contact King Soopers Customer Service

Why should I report an Issue with King Soopers?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of The Kroger Co. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It puts convenience, savings and rewards at your fingertips. - Easily build your online shopping list, and use it to shop in-store or to place your online order. - View your Weekly Ads and quickly add sale items or specials to your shopping list. - Load digital coupons directly to your Shopper’s Card and use them to save on items from your shopping list. - Get even more savings when you choose items from our Smart Suggest feature. - Refill your King Soopers Pharmacy prescriptions directly from your phone or tablet.

2. Just type in your prescription number, select your Pharmacy and schedule a convenient pickup time. - Use our locator to find the closest King Soopers store or fuel center. - View your purchase history.

3. Use it to create standard orders that will save you time. - Save BIG with exclusive promotions, personalized offers and bonus rewards.

4. To use the King Soopers app, you'll need a King Soopers digital account.

5. Save time and money with the King Soopers app!

6. You can register for your account and link your Shopper’s Card through the app.

7. Looking for a faster, easier, more rewarding shopping experience?

8. If you don't have a Shopper’s Card, you can create one when you register to access all of these savings and rewards!

1. There are no price sorting options Categories are terribly managed(ex: spices in the flower category), which rather defeats the purpose of shopping by category The filter menu pulls up the keyboard, though there's nowhere to type So much visual junk on the home screen The way to use coupons is a hassleI've never been able to get someone to teach me what I'm doing wrong when this app never works at checkout.

2. They need to go back to clipped coupons from newspapers.... but they can't gather all of your information that way.Can't sign into my account anymore! Keep getting the message that says "Access Denied, you're not allowed to sign in on this server." This has never happened before, and now I can't load/clip any coupons, making the app completely worthless to me.

3. Bottom line, the website is far better.I have been trying to place an order and since the newest update, the app is trying to verify my account After over a dozen tries, I still am not receiving an email for verification.

4. This prevents me from checking prices at a glance and is quite inconvenient when I'm trying to find who has the better price on a given item I'm looking for.The designer of this app should reconsider if they're in the right career.

5. So I have to take more time, go inside, to do a bunch of returns because I DID NOT ALLOW SUBSTITUTIONS! In stock items will show in-store or delivery only.

6. My biggest frustration is that while away from my house and a wifi network, I cannot pull up the ad and I'm unable to scan digital coupons because the app mysteriously dissociates my local store from the associated ad.

7. The search function does not always work as expected, try to find snack bags.

8. Every time I do something I have to retoggle substitutions and/or go through the entire list and toggle individually.

9. I end up looking like the person who holds up the line because he needs to shows all his coupons.

10. I triple check that no substitutions are allowed and when I go pick up, there's substitutions.

11. The whole app experience is usually complicated.Really love the convenience of the app and pick up service.

1. Fix King Soopers Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart King Soopers: Restarting the app will resolve most errors.
2. Update the King Soopers App. Here is how:
   1. On Android goto PlayStore » Search for "King Soopers" » Open King Soopers » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for King Soopers » click "UPDATE".
3. Clear King Soopers app cache: Clearing cached data will force your app to retrieve the latest data directly from King Soopers servers.
   1. On Android, goto Settings » Apps » Select "King Soopers" » click Storage » click "Clear Cache".
4. Check King Soopers app permissions. If any of these permissions required to use your device's features are disenabled, King Soopers might not work.
5. Uninstall and reinstall King Soopers. If nothing else has worked, completely uninstall King Soopers then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing King Soopers not working

2. Fix King Soopers Server issues & Internet Connection

1. Check network connection: An unstable Internet will make King Soopers be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to King Soopers not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, King Soopers may not be able to connect to the Internet when running in the background.