Published by kapron-ap on Nov 10, 2024

Report an issue with IP Camera Viewer.
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Why should I report an Issue with IP Camera Viewer?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of kapron-ap to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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IP Camera Viewer Customer Insights

1. sometimes can be temperamental with error messages saying CCTV camera not available on network when trying to view multi cameras- although cameras work ok with OEM software !!!Worked well on Android TV where other apps just failed.

2. So if you need to change anything you have to delete it and re-setup the whole thing.Used to work great now it just says "Connection failed! Make sure that the device is connected to the same network."it works better than some apps out there.

3. 3) When connected to that set of 6 cameras there are two sets of choice, the 2nd being multi camera, but it will only do a single view.

4. The app gives me everything i want from a straight forward TV app to view all my static position cameras in one place that is easy to access1) It connects to my surveillance system, which isn't IP as I understand it.

5. It is one of the few IP cam apps with a native Android TV interface and is not a phone or tablet app made to work with remote like many others.

6. Would be nice to config cameras through the browser without being on the add screen.

7. Really nice and easy to play both of them at the same time when you configured them both properly, very fast.works ok on Android smart TV.

8. Final note... would be great if the setup pages had descriptions of what they for and how they work.

9. The camera won't connect and you have to subscribe, which I do not want to do.Great app.

10. Just need to buy the Premium and add more cameras.This app is ridiculous, needless to say.

11. Working as intended, support for 2 camera for free version.

Steps to Troubleshoot & Fix IP Camera Viewer Issues

1. Fix IP Camera Viewer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart IP Camera Viewer: Restarting the app will resolve most errors.
  2. Update the IP Camera Viewer App. Here is how:
    1. On Android goto PlayStore » Search for "IP Camera Viewer" » Open IP Camera Viewer » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for IP Camera Viewer » click "UPDATE".
  3. Clear IP Camera Viewer app cache: Clearing cached data will force your app to retrieve the latest data directly from IP Camera Viewer servers.
    1. On Android, goto Settings » Apps » Select "IP Camera Viewer" » click Storage » click "Clear Cache".
  4. Check IP Camera Viewer app permissions. If any of these permissions required to use your device's features are disenabled, IP Camera Viewer might not work.
  5. Uninstall and reinstall IP Camera Viewer. If nothing else has worked, completely uninstall IP Camera Viewer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing IP Camera Viewer not working


2. Fix IP Camera Viewer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make IP Camera Viewer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to IP Camera Viewer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, IP Camera Viewer may not be able to connect to the Internet when running in the background.

Reported Issues