Contact X-Cam Customer Service

Why should I report an Issue with X-Cam?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of WLLINK to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. 这是一款运动相机app，也是一款DV摄像机app. app可以实现相机与手机同步拍照，录像，通过无线链接方式，可以访问TF卡的图片及视频，方便回看，设备中的照片，视频也可以保存在手机端及分享到其它交互app.

1. Take what info you will from this review.Never connected to the camera wifi even after asking need access to the location and file systemTerrible I can't even get the app to open I've been trying for weeks so I can't use my cameraUpdated review: at first its only connecting even thou my wifi setting shows that it is already connected to the wifi of the camera.

2. without the need to remove it, other than for charging & after finally finding the WiFi on/off, I've connected once with no further success! I'm literally sat next to the camera SSID info etc in visual sight & although i see the WiFi it won't connect & displays "out of range"? So much for convenience!Bought the camera that goes with it and there's no option of changing the settings for the camera at all.

3. It seems to work in my situation after firstly struggling to find the app for this camera and then eventually getting the app and the camera linked.This app does work! Connect camera to wifi on phone or android device.

4. The bad thing is you cannot use the camera when its connecting to your phone or when using wifi mode,its should be only stay on the setting thats show the wifi name and password.

5. 2nd is the app should have many setting not only the start to recordAbsolutely rubbish ,don't buy camera and the app WiFi etc don't work , waste of moneymakes an already inferior action cam completely unusable.

6. As long as your device remains connected to camera via wifi it works.

7. If I could give a negative star rating for the app, I would! I bought the camera for when I'm riding my motorcycle and opted for the WiFi version so I could view vids on my phone/tablet, etc.

8. I have found that the app works when you turn on the wifi mode on the camra itself, followed by connecting directly from your mobile device's wifi to the camera(in the same way that you would connect to a network) and only then open the app.

9. Make sure android device is set to remain connected so it doesnt drop connection.Have to have mobile data off to use and connect to cameras wifi before opening app to connect.

10. THEN open app and connect to camera.

11. the app om the phone suddenly work and already displaying whats on the camera.

1. Fix X-Cam Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart X-Cam: Restarting the app will resolve most errors.
2. Update the X-Cam App. Here is how:
   1. On Android goto PlayStore » Search for "X-Cam" » Open X-Cam » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for X-Cam » click "UPDATE".
3. Clear X-Cam app cache: Clearing cached data will force your app to retrieve the latest data directly from X-Cam servers.
   1. On Android, goto Settings » Apps » Select "X-Cam" » click Storage » click "Clear Cache".
4. Check X-Cam app permissions. If any of these permissions required to use your device's features are disenabled, X-Cam might not work.
5. Uninstall and reinstall X-Cam. If nothing else has worked, completely uninstall X-Cam then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing X-Cam not working

2. Fix X-Cam Server issues & Internet Connection

1. Check network connection: An unstable Internet will make X-Cam be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to X-Cam not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, X-Cam may not be able to connect to the Internet when running in the background.