Published by OK Development on Aug 22, 2024

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Why should I report an Issue with OK Dollar?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of OK Development to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About OK Dollar

1. Simply click on request money option and enter your friend registered OK$ mobile number, enter amount, add attachments if any click on submit and send a request.

2. Select your bank, bank address, branch, enter account number, beneficiary number click Send and your OK $ money will get transferred to the bank account.

3. Enter a registered OK$ number, Enter amount to be paid, remarks click on Submit and make a easy payment.

4. You can enter the respective merchant number, amount, remarks if any and click Submit and can make a simple payment.

5. Select number of persons to share bill, enter amount, add attachment, enter contact number and click Send.

6. If you have very low balance and you need to make a very urgent payment, you can make use of request money option to request money from your friend.

7. If you have low OK $ balance in your account, you can transfer real time money from your bank account to OK $ using this option.

8. Enter your Account Number, Meter Number, Amount and pay your monthly electricity bills easily.

9. We notify user if any payment is done, payment is received, or the request received like bill splitter and request money.

10. Simply click Merchant Location, you will get displayed with a list of merchants select it and you can make a easy payment.

11. You can make use of this option to Send your OK $ money to your bank account.

OK Dollar Customer Insights

1. I just decided start to use this mobile baking and can't even login in my phone and instruction of the service center how to do didn't worked so I decided to uninstall the app.

2. It says the app data is cleared because I'm not using the phone number that is used to register OK$ account.

3. Please do not update new version.I'm using redmi note7pro with android-10.

4. Please make sure yout app to able to use in any kind of mobile phone and in any sim tray number.Very disappointing app.

5. And resetting account information is also a very hard one.When i opened the OK$ Application,i thought No sense in filling details information.

6. It also get cash back percent% by topping up phone bill.

7. with old Android version is worked but not stable registration.

8. Even I did not change my device it keep on saying change new device then asked to verify personal details.

9. Check your app compatibility with the Android latest version and IOS.

10. i can't use foreverSomething seems wrong in the latest version.

11. I have been using it for a long time but I still have problems at some points when using it.

Steps to Troubleshoot & Fix OK Dollar Issues

1. Fix OK Dollar Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart OK Dollar: Restarting the app will resolve most errors.
  2. Update the OK Dollar App. Here is how:
    1. On Android goto PlayStore » Search for "OK Dollar" » Open OK Dollar » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OK Dollar » click "UPDATE".
  3. Clear OK Dollar app cache: Clearing cached data will force your app to retrieve the latest data directly from OK Dollar servers.
    1. On Android, goto Settings » Apps » Select "OK Dollar" » click Storage » click "Clear Cache".
  4. Check OK Dollar app permissions. If any of these permissions required to use your device's features are disenabled, OK Dollar might not work.
  5. Uninstall and reinstall OK Dollar. If nothing else has worked, completely uninstall OK Dollar then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing OK Dollar not working


2. Fix OK Dollar Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make OK Dollar be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to OK Dollar not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, OK Dollar may not be able to connect to the Internet when running in the background.

Reported Issues