Published by dictate2us on Mar 8, 2024

Report an issue with dictate2us Record & Transcribe.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with dictate2us Record & Transcribe?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of dictate2us to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About dictate2us Record & Transcribe

1. You can add credit to your account using a debit / credit card, or PayPal. dictate2us are the UK’s number one transcription service providing accurately typed documents with fast turnaround times.

2. Once edited and proofread, our online transcription platform will email a copy of the finished document or, if preferred, a link can be sent to download the document straight to your phone, tablet, PC.

3. The dictate2us (d2u) Transcriber application is the world’s first fully integrated recorder and transcription system for Apple and Android devices.

4. Please note the d2u app is free to download with a £10 free trial credit to test our typing service with no obligation.

5. The d2u Transcriber app uses state-of-the-art data security including military-grade encryption similar to online banking and retail websites.

6. Experience the power of our award winning transcription service in your pocket, at your desk or on the go.

7. We charge per minute of audio rather than per word, line or time taken to type.

8. We return work in a Microsoft word document and can type into your personal letterhead or template.

9. To take advantage of its transcription features, you will need a free account.

10. We have unparalleled experience in the transcription industry, working with over 95,000 clients worldwide.

11. As soon as your encrypted file arrives at our servers, it is decrypted and assigned to your regular typist.

dictate2us Record & Transcribe Customer Insights

1. The service is useful if you have any audio files waiting to be converted to files, the transcribers check for mistakes tooThe App is very convenient to use.

2. Damned subscription world of customer-milking machines.I wish the rates were a bit cheaper as I tend to transcribe my audio files in bulk.

3. Even navigating through the app is child's play!Pretty easy and sorted for me as I can get all my presentation ideas jotted down in word files.

4. I am happy with overall features of the serviceBest app for people who are running a business, fast service and saves lot of time.

5. It is very timely and they charge only based on the duration of the audio.5 mins for £10...talking to google costs you nothing.

6. Greed without limits...I am looking for good offline app with speech to text feature.

7. Transformed how we do business and how we takes notes during meetings.Good one.

8. Thank you for this amazing serviceThey have some of the best transcribers who deliver on the requirements as promised.

9. I just have to record and send audio.

10. I am happy with the service they provide.

11. There were some mistakes initially on the transcription but they were kind enough to fix it immediately for me.

Steps to Troubleshoot & Fix dictate2us Record & Transcribe Issues

1. Fix dictate2us Record & Transcribe Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart dictate2us Record & Transcribe: Restarting the app will resolve most errors.
  2. Update the dictate2us Record & Transcribe App. Here is how:
    1. On Android goto PlayStore » Search for "dictate2us Record & Transcribe" » Open dictate2us Record & Transcribe » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for dictate2us Record & Transcribe » click "UPDATE".
  3. Clear dictate2us Record & Transcribe app cache: Clearing cached data will force your app to retrieve the latest data directly from dictate2us Record & Transcribe servers.
    1. On Android, goto Settings » Apps » Select "dictate2us Record & Transcribe" » click Storage » click "Clear Cache".
  4. Check dictate2us Record & Transcribe app permissions. If any of these permissions required to use your device's features are disenabled, dictate2us Record & Transcribe might not work.
  5. Uninstall and reinstall dictate2us Record & Transcribe. If nothing else has worked, completely uninstall dictate2us Record & Transcribe then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing dictate2us Record & Transcribe not working


2. Fix dictate2us Record & Transcribe Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make dictate2us Record & Transcribe be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to dictate2us Record & Transcribe not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, dictate2us Record & Transcribe may not be able to connect to the Internet when running in the background.

Reported Issues