Contact imo video calls and chat HD Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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3. Skip support wait times and emailing back and forth. Get help immediately.

1. This shouldn't be happening, and I would like a solution to the problem, so I can speak to him on here again without the app shutting because of an incoming call on either his end or mine, which is what happens with all other apps..It's a good app, especially if you have friends/family internationally.

2. Still, better than nothing, and better then most other apps out there for international callsAfter I updated the new one, I kept the older version to have my messages.

3. I just may have to remove it altogether if these things are not fixed.When they "upgraded" this app, they made it alot worse with changing how the video calls work.

4. There were fewer dropped calls, sound quality was fantastic, video superb.What happened is beyond me.

5. Hope whatever the problem is; it will soon be resolved..This app has been the app I have been using for the past 2 years to speak to my boyfriend overseas, since it switched from IMO to IMO HD all of the sudden I cannot speak to any of my friends overseas.

6. You can no longer text and be on a video call at the same time and it is constantly dropping calls.

7. looks like the number of users has been going down even before this latest gigantic problem.Imo use to be one of the best apps for communicating.

8. there's no selectable option to use numbers from other countries despite the fact that I was using this app for nearly six months before changing phones.

9. Very disappointed with this change!!!!Come on IMO! You have one thing going for you and that's the ability to see the other person's typing in real time before they hit send.

10. However, quality of calls is lacking and video calls are hit and miss.

11. I have occasions where my screen just blacks out....what a pain that is! I liked the older version much better! Please fix these issues or go back to the old version.

1. Fix imo video calls and chat HD Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart imo video calls and chat HD: Restarting the app will resolve most errors.
2. Update the imo video calls and chat HD App. Here is how:
   1. On Android goto PlayStore » Search for "imo video calls and chat HD" » Open imo video calls and chat HD » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for imo video calls and chat HD » click "UPDATE".
3. Clear imo video calls and chat HD app cache: Clearing cached data will force your app to retrieve the latest data directly from imo video calls and chat HD servers.
   1. On Android, goto Settings » Apps » Select "imo video calls and chat HD" » click Storage » click "Clear Cache".
4. Check imo video calls and chat HD app permissions. If any of these permissions required to use your device's features are disenabled, imo video calls and chat HD might not work.
5. Uninstall and reinstall imo video calls and chat HD. If nothing else has worked, completely uninstall imo video calls and chat HD then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing imo video calls and chat HD not working

2. Fix imo video calls and chat HD Server issues & Internet Connection

1. Check network connection: An unstable Internet will make imo video calls and chat HD be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to imo video calls and chat HD not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, imo video calls and chat HD may not be able to connect to the Internet when running in the background.