Contact Delta Chat Customer Service

Why chat with our AI Delta Chat Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Delta Chat.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Sure, everyone has at least one email address, and Delta Chat allows you to send messages to any email address, whether or not they're using Delta Chat; but then it's just an email, and no one (my age or younger) actually uses email for comms these daysGreat replacement of WhatsApp by using a decentralized technology backbone that is already in place: email.

2. For example: if someone sends multiple messages after each other within a short amount of time (just like any IM some people unfortunately sends a message for every line ..) for some reason at the receivers end the messages do not appear in the correct order.

3. It's also cool that if the other person doesn't have Delta Chat he/she wil still receive the message in there emails inbox.

4. Hopefully the developers will add these features.This is a very cool idea, and the devs are doing an incredible job of implementing that idea; unfortunately, Delta Chat suffers from the same problem that plagues any new chat platform: user buy-in.

5. You can use it on multiple devices and on PC too! It is easy to reinstall it on new devices and recover the encryption.One of the most helpful features of Telegram is the ability to edit a sent message to correct typos.

6. Could you please consider including this feature? It is really helpful and saves time, instead of the usual, copy, correct and resend.The ultimate instant messaging platform that ensures privacy AND security.

7. I honestly think something like this is the future of messaging unless the highly unlikely outcome of matrix replacing email happensGreat idea and constantly developed.

8. The idea of using the existing and widely deployed e-mail infrastructure for chat is both elegant and simple.

9. When others understand that they will be using their own email and not some messaging app that tracks everything they do, they are more likely to give it a try.

10. The messages between my phone and my wife's seem to experience a hefty (in terms of instant messaging anyway) delay.

11. This could be a very good alternative to whatsapp/signal/telegram but in my personal opinion it's better because it uses your emails mail servers instead of a centralized server like the other mentioned apps.

1. Fix Delta Chat Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Delta Chat: Restarting the app will resolve most errors.
2. Update the Delta Chat App. Here is how:
   1. On Android goto PlayStore » Search for "Delta Chat" » Open Delta Chat » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Delta Chat » click "UPDATE".
3. Clear Delta Chat app cache: Clearing cached data will force your app to retrieve the latest data directly from Delta Chat servers.
   1. On Android, goto Settings » Apps » Select "Delta Chat" » click Storage » click "Clear Cache".
4. Check Delta Chat app permissions. If any of these permissions required to use your device's features are disenabled, Delta Chat might not work.
5. Uninstall and reinstall Delta Chat. If nothing else has worked, completely uninstall Delta Chat then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Delta Chat not working

2. Fix Delta Chat Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Delta Chat be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Delta Chat not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Delta Chat may not be able to connect to the Internet when running in the background.