Published by Baby Penguin on Jan 5, 2024

Report an issue with Video Live App.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Video Live App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Baby Penguin to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Video Live App image 1 contact Video Live App image 2

Video Live App Customer Insights

1. That's really getting out of hand.This app just took my money and then kicked me off I need my money back and will tell my friend's and family this app is a Scamming Everyone This out of line It never was like this it's must have A bug or virus in the app automatically kicking Everyone off someone too refund my money 😡😡This app is trashIt keep knocking me off no matter what phone I use and when I contact customer service by email they never respond.

2. You guys need to start banning the accounts of the females that are selling themselves on there and leave us regular peopleThis app price is getting to high.

3. This imo is a joke anymore the price is outrageous especially when I had imo on 2 different phones and I woke up one day and couldn't get on either account I'm assuming someone hacked me.

4. And now I can't even get on The app and yall just took a money for payment but I can't go live.

5. Y'all need to go back to 0.99¢. Also y'all need to stop shutting down people Page.

6. Now I have the red app and paid my money just to constantly get booted of for no reason.

Steps to Troubleshoot & Fix Video Live App Issues

1. Fix Video Live App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Video Live App: Restarting the app will resolve most errors.
  2. Update the Video Live App App. Here is how:
    1. On Android goto PlayStore » Search for "Video Live App" » Open Video Live App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Live App » click "UPDATE".
  3. Clear Video Live App app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Live App servers.
    1. On Android, goto Settings » Apps » Select "Video Live App" » click Storage » click "Clear Cache".
  4. Check Video Live App app permissions. If any of these permissions required to use your device's features are disenabled, Video Live App might not work.
  5. Uninstall and reinstall Video Live App. If nothing else has worked, completely uninstall Video Live App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Video Live App not working


2. Fix Video Live App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Video Live App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Video Live App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Video Live App may not be able to connect to the Internet when running in the background.

Reported Issues