Contact IMDbPro Customer Service

Why should I report an Issue with IMDbPro?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of IMDb to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Find contact and representation details, access in-development titles, explore the most comprehensive database of filmographies and credits, and use IMDbPro Track to follow people and titles and never miss an industry update.

2. You can now receive notifications when people and titles you track are in the news or when there are new IMDbPro features launched.

3. The IMDbPro (or IMDb Pro) app now includes personalized push notifications with the all-new IMDbPro Track feature.

4. IMDb owns and operates IMDbPro, Box Office Mojo (boxofficemojo. com), and Withoutabox.

5. IMDbPro is great alternative to rentrak, comscore, backstage, and studio system (studiosystem).

6. IMDbPro – The essential resource for entertainment professionals.

7. The IMDbPro app is exclusively available to active IMDbPro members.

8. Bring the entertainment industry’s leading information resource with you wherever you go.

9. IMDb is a subsidiary of Amazon (amazon. com).

10. We are continuing to add more features to the IMDbPro app and would love to hear your feedback to help us shape the next versions.

1. It gives me the option to log in but I click and it stays on a loading screen til your phone dies or the app times out.Great looking app, but lacks the most important feature.

2. cant find cancel button to cancel my subscription!On the News feed, I can’t scroll down past the 4th or 5th story.

3. I'm paying a lot of money for this, but it seems they have no interest in making it intuitive to use or even having the mobile app work.

4. if i am "playing myself", then i would like to list it under my actual name and keep the other for professional jobs.

5. now i dont know how to connect to the one with my actual name and worried others can claim it.

6. It is so maddening that I 100% still choose to use the website over the app.Ridiculous that IMDbPro is incompatible for Android use now...totally unfair and slightly infuriating.

7. Is this a bug, or did you limit the news feed? Before I can scroll down through stories posted over the past 24 hours, for example.

8. Thats what makes the lack of accessibility so frustrating.App has not been working in the last 2 weeks for me on my phone.

9. i have an account for my stage name but cannot connect to my page with my actual name.

10. I'm not the only one who's saying that this app doesn't work anymore, and it's been a problem for months.

11. On the mobile site, if I look at someone's filmography, then click their contacts and then press back, it goes back to the filmography as one might expect.

1. Fix IMDbPro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart IMDbPro: Restarting the app will resolve most errors.
2. Update the IMDbPro App. Here is how:
   1. On Android goto PlayStore » Search for "IMDbPro" » Open IMDbPro » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for IMDbPro » click "UPDATE".
3. Clear IMDbPro app cache: Clearing cached data will force your app to retrieve the latest data directly from IMDbPro servers.
   1. On Android, goto Settings » Apps » Select "IMDbPro" » click Storage » click "Clear Cache".
4. Check IMDbPro app permissions. If any of these permissions required to use your device's features are disenabled, IMDbPro might not work.
5. Uninstall and reinstall IMDbPro. If nothing else has worked, completely uninstall IMDbPro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing IMDbPro not working

2. Fix IMDbPro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make IMDbPro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to IMDbPro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, IMDbPro may not be able to connect to the Internet when running in the background.