Published by IMDb on Nov 1, 2024

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Why should I report an Issue with IMDb: Movies & TV Shows?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of IMDb to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About IMDb: Movies & TV Shows

1. IMDb is available worldwide in English, Spanish, German, French, Portuguese, Italian, Japanese, Korean, Chinese, Taiwanese, and Hindi.

2. Create and customize your own watchlist, rate/review and share movies and shows or watch trending trailers each week.

3. Select your preferred streaming services to unlock personalized recommendations made just for you.

4. Discover the ultimate streaming companion for entertainment fans!

5. Download the free app to navigate the vast sea of entertainment choices like never before.

6. Do you think we're doing something well?

7. Is there something we've overlooked?

IMDb Customer Insights

1. There are some missing features that would make it more useful though: for instance you can view the country a movie was made in, but you apparently can't then click that to browse other movies from that country? I want the ability to browse by country and by language, the same way you can browse by genre.

2. I want to be able to easily share a link to, say, my film wishlist, that seems like a pretty basic function.The App or the programs, it shows¿ Either way, both are about 4 to 4 and 1/2! Just wish it was a little bit easier to navigate, when you first turn the app on¿ It automatically starts showing the program that is being advertised.

3. That means I've written reviews that never got posted because if the orientation of your phone changes, or you close your browser and put your laptop to sleep, every word you've written is gones-ville!I was excited to use this to share the movies I want to see with my spouse, but there is no share option despite what the app description says.

4. It's to the point that I now, close your app, open YouTube, and watch it there hassle free... c'mon guys.Great app to look up quick info on actors, filmography, movies, shows, how and where to watch something, etc.

5. It would also be really helpful to be able to view friends' profiles or even browse random users' public lists (otherwise why have the option to make public), but ESPECIALLY a share function on lists.

6. Navigation to the section on where to watch a show or movie has changed so it's not as simple as click and you're there.

7. However, other than that, it has a lot of great shows and movies, for free! Usually only has 1 or 2, thirty second commercials for every 30 min.

8. If they get it fixed, I'll try again because the website is absolutely horrendous to navigate.This is my go-to app when I want to know who's who, or what's what, in a movie or TV show.

9. Actors bios aren't consistent, and movie names are sometimes odd versions of international titles instead of first release titles.

10. When I wait for the auto playing video upon opening and give it a second before each click there are less issues.

11. The other major things: the home button should be accessible on every page, you shouldn't have to back out of numerous pages before navigating back to one where you can hit the home button.

Steps to Troubleshoot & Fix IMDb Issues

1. Fix IMDb Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart IMDb: Restarting the app will resolve most errors.
  2. Update the IMDb App. Here is how:
    1. On Android goto PlayStore » Search for "IMDb" » Open IMDb: Movies & TV Shows » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for IMDb » click "UPDATE".
  3. Clear IMDb: Movies & TV Shows app cache: Clearing cached data will force your app to retrieve the latest data directly from IMDb servers.
    1. On Android, goto Settings » Apps » Select "IMDb: Movies & TV Shows" » click Storage » click "Clear Cache".
  4. Check IMDb app permissions. If any of these permissions required to use your device's features are disenabled, IMDb might not work.
  5. Uninstall and reinstall IMDb. If nothing else has worked, completely uninstall IMDb then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing IMDb not working


2. Fix IMDb Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make IMDb be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to IMDb not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, IMDb may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • It all look good do far

    — by Emma Porter 3 years ago

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