Published by FYD Technology Co., Ltd

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Why should I report an Issue with FYD-FPV?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of FYD Technology Co., Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

FYD-FPV Customer Insights

1. I noticed some people complaining it was in Chinese and yes it loads in Chinese but it is switchable! Just look for the z h button will be very easy to find on the main page.It was a good experience but I am trying it now also but the photos quality is just little dull if that was not there then it would be fantastic,then also it is very cool to use and I am having fun with it,it is though to fly a drown ,if we get successful in flying it then we can be able to get a handful pictures that we need ,I have not use vedeo mode still when I will use it I will surely tell it to you ,till then keep making this kind of devices and app which can be helpful to the people,thksThis app sux.

2. Great add I didn't expect.I used this app in simulator mode and after about 20 minutes I went outside to fly my drone for the 10th time.... But this time I flew with confidence and was in complete control, did not crash once, did not bump into anything and flew till the done battery depleted! Excelent for beginners or for anyone just to get a little practice in!Nice little App.

3. Took a while to figure out how to get it to English from Chinese.I love this app but it would be awesome if you made the videos go onto your phone storage so you can access them.

4. Wonder if there's an update to this 3.9 version?..🤔hey , you people that have the snaptain air a15h drone! forget about trying to get the other app to work.

5. On the phone app be sure to hit the second button down on the left to change from Chinese to English.

6. but other than that, its brilliant!My phone connects to the drone's WiFi fine.

7. If you hit the controller icon on the right on the main screen it opens a flying drone simulator that helps get one used to the basic controls.

8. If you slide the z h button you will notice it will say Eng or English and all the Chinese writing will switch over to English.

9. When I go on the app though, I can't use it to control the drone and there is no display on the camera so I can't take any photos or videos at all.

10. only problem is it can sometimes crash and sometimes it may control the drone a bit slow.

11. When you first open the app you will notice that some of it is in Chinese.

Steps to Troubleshoot & Fix FYD-FPV Issues

1. Fix FYD-FPV Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart FYD-FPV: Restarting the app will resolve most errors.
  2. Update the FYD-FPV App. Here is how:
    1. On Android goto PlayStore » Search for "FYD-FPV" » Open FYD-FPV » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FYD-FPV » click "UPDATE".
  3. Clear FYD-FPV app cache: Clearing cached data will force your app to retrieve the latest data directly from FYD-FPV servers.
    1. On Android, goto Settings » Apps » Select "FYD-FPV" » click Storage » click "Clear Cache".
  4. Check FYD-FPV app permissions. If any of these permissions required to use your device's features are disenabled, FYD-FPV might not work.
  5. Uninstall and reinstall FYD-FPV. If nothing else has worked, completely uninstall FYD-FPV then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing FYD-FPV not working


2. Fix FYD-FPV Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make FYD-FPV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to FYD-FPV not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, FYD-FPV may not be able to connect to the Internet when running in the background.

Reported Issues