Published by FYD Technology Co., Ltd

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About 360-F Flight

1. This streaming drone gives you a birds-eye view of the world using its onboard video camera.

2. Capture video and pictures in real time transmitted via 2. 4 GHz Wi-Fi. 1. 2. 3.

360-F Flight Customer Insights

1. Controls functional as they should be, and I can't wait to go practice in the park while social distancing!There was/is no experience to give it just doesn't work AT ALL! Period keeps telling me to connect to a wifi that doesn't exist useless app wasted $ on the drone all around disappointingPocket drone will not connect to app, I followed the instructions and drone is fully charged and connected to wifi, but when I open the app the drone is unresponsive.

2. Will be returning for a refund.Worked perfectly fine for me!! April 2020 - Samsung Galaxy A8 - connected via WiFi no issues and drone fired up immediately.

3. Phone is connected to WiFi but app does not see it.Installed fine, but will not connect with drone.

4. Video is clear, but I'll be even more happy when it works with my new phoneExactly how is the supposed to work? I have had very limited success with it operating the Sharper Image drone.

5. SmhPhone will not connect to wifi for the drone, thus will not work.

6. Tried turning off cellular data but no joy.App does not work with Samsung Galaxy 9.

7. (Pixel 2)App does not work tried with both Android and apple.

8. My kids was so excited to use this thing when he unwrapped it but like everyone else it would not even connect or respond at all.

9. Called tech support and sat on the phone forever to have them tell me theirs does the same thing.

10. But won't connect on my new galaxy a70 or a galaxy note 9.

11. Followed directions online, and videos, and tried every single app to no avail.

Steps to Troubleshoot & Fix 360-F Flight Issues

1. Fix 360-F Flight Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 360-F Flight: Restarting the app will resolve most errors.
  2. Update the 360-F Flight App. Here is how:
    1. On Android goto PlayStore » Search for "360-F Flight" » Open 360-F Flight » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 360-F Flight » click "UPDATE".
  3. Clear 360-F Flight app cache: Clearing cached data will force your app to retrieve the latest data directly from 360-F Flight servers.
    1. On Android, goto Settings » Apps » Select "360-F Flight" » click Storage » click "Clear Cache".
  4. Check 360-F Flight app permissions. If any of these permissions required to use your device's features are disenabled, 360-F Flight might not work.
  5. Uninstall and reinstall 360-F Flight. If nothing else has worked, completely uninstall 360-F Flight then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 360-F Flight not working


2. Fix 360-F Flight Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 360-F Flight be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 360-F Flight not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 360-F Flight may not be able to connect to the Internet when running in the background.

Reported Issues