Published by TaobaoExpress

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Why should I report an Issue with OrderExpress - Order Hàng Trun?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TaobaoExpress to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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OrderExpress Customer Insights

Steps to Troubleshoot & Fix OrderExpress Issues

1. Fix OrderExpress Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart OrderExpress: Restarting the app will resolve most errors.
  2. Update the OrderExpress App. Here is how:
    1. On Android goto PlayStore » Search for "OrderExpress" » Open OrderExpress - Order Hàng Trun » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OrderExpress » click "UPDATE".
  3. Clear OrderExpress - Order Hàng Trun app cache: Clearing cached data will force your app to retrieve the latest data directly from OrderExpress servers.
    1. On Android, goto Settings » Apps » Select "OrderExpress - Order Hàng Trun" » click Storage » click "Clear Cache".
  4. Check OrderExpress app permissions. If any of these permissions required to use your device's features are disenabled, OrderExpress might not work.
  5. Uninstall and reinstall OrderExpress. If nothing else has worked, completely uninstall OrderExpress then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing OrderExpress not working


2. Fix OrderExpress Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make OrderExpress be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to OrderExpress not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, OrderExpress may not be able to connect to the Internet when running in the background.

Reported Issues