Contact BikeExchange Customer Service

Why should I report an Issue with BikeExchange?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BikeExchange app to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The email address for developers does not work.have a S8, app crashes everytime I set a location, means I can't search locally for bikes, makes it unusable for mereally had app design and functionality.

2. Constant errors when searching locations, does not save information and ultimately after using for some time, does not recognise my email account.

3. For example, really difficult to put in locations when searching for things.cant even log in , Forgot password link doesnt even send an email .

4. How hard is to make some thing that works to hard for bike exchangeSearch is failing with "you must enable billing on the Google cloud dashboard"... I can't sign in or sign up with Facebook or Strava.

5. Like everyone else, I'll go back to Web searches.Paypal payment system falls over, tried paying for an item this way twice with payment saying it was made but nothing happens.

6. No email recieved regarding this and once i checked paypal account I could see np payments made.

7. There's no where in the app to report errorsCan't choose location of bikes, keep getting a 'billing error'.

8. Cool idea, but I'll stick to the website.Got search errors and can't contact developers.

9. always coming up with errorscannot login with strava.

10. Very poorly developed and tested.

11. fail on Browsers , fail in the App.

1. Fix BikeExchange Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart BikeExchange: Restarting the app will resolve most errors.
2. Update the BikeExchange App. Here is how:
   1. On Android goto PlayStore » Search for "BikeExchange" » Open BikeExchange » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BikeExchange » click "UPDATE".
3. Clear BikeExchange app cache: Clearing cached data will force your app to retrieve the latest data directly from BikeExchange servers.
   1. On Android, goto Settings » Apps » Select "BikeExchange" » click Storage » click "Clear Cache".
4. Check BikeExchange app permissions. If any of these permissions required to use your device's features are disenabled, BikeExchange might not work.
5. Uninstall and reinstall BikeExchange. If nothing else has worked, completely uninstall BikeExchange then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing BikeExchange not working

2. Fix BikeExchange Server issues & Internet Connection

1. Check network connection: An unstable Internet will make BikeExchange be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to BikeExchange not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, BikeExchange may not be able to connect to the Internet when running in the background.