Published by ichano on Oct 18, 2024

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Why should I report an Issue with AtHome Video Streamer-turn pho?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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About AtHome Video Streamer-turn pho

1. Video streaming with powerful encryption and P2P transfer technology protect your privacy.  You can be confident - your cameras are well protected from unauthorized access!  AtHome is the best choice for your home video surveillance. 1.   No more false alarms due to advanced AI and Deep Learning technology used to detect motion triggered by humans as opposed to shadows, lights, etc. 2. 3.  Enhanced Night Vision: In a lower lighting condition, turn on the "Night Vision" mode will get you a  much clear and enhanced video image. 4. 5.  Multi-view Display: Watch up to 4 cameras from multiple streamers on one screen simultaneously ! 6. 7.  A Highly Secure Cloud Service: Protect all your videos and view them directly in the cloud, enjoy tight security with an easy-to-use interface.  All your videos are encrypted before being uploaded to the cloud, preventing critical data being lost of tampered with. 8. 9. 10.  The App runs on PCs, iPhones, smart TV etc. 11.  Secure and private: all connections between your phone and the video streaming device are encrypted.

2. AtHome Camera turns more than 30 million devices into a video monitoring system, acting as baby monitor, pet camera, nanny cameras, elder care etc.  Support including PCs  and phones.

3. Step 3: Select "Add by CID" or "By QR Code" to add a camera, you are all set to enjoy the live streaming!

4. You will receive a push notification with GIF images when detects human from video streams,much more accurate than traditional motion detection.

5. Used together with AtHome Video Streamer, you are able to keep an eye on your home when you are outside, and receive alerts right away in case of any incident!

6. Step 1: Install AtHome Video Streamer App on your Android device.

7. Prepare 2 devices (computer or phone) before you get start.

8. Once you start using this app, we are certain that you  would like using this home security surveillance system for your day-to-day CCTV monitoring.  AtHome is a full featured video surveillance app, capable to fully serve your home monitoring needs.

AtHome Video Streamer-turn pho Customer Insights

1. the only trouble i had encounter is keeping the phone (the one use as the camera) standing upright at particular locations.It has bug..please fix it..when i reverse the camera the avs stops ..when i turn on the flash the avs stops..😬😠..version 4.0.6 was good..all the newer version has this problemHad this app for quite a while I updated today now recordings dont playback download or upload to the cloud.

2. The functionality of switching between cameras on the streaming phone from the control phone is awesome, and the intercom feature was unexpected.

3. I live in a absolutely no service and no wifi area and as long as you have a wifi signal from a hotspot or phone (doesn't have to have connectivity to inet) it still works to record.

4. Kind of useless without being able to control what your camera is doing.. Shame really, the rest of the funcionality seems to be working quite well.Super powerful and versatile.

5. I rarely leave negative reviews but this latest experience with their product was straight up negative.Has potential! There needs to be SOME camera control; zoom and manual focus to start.

6. Would be 5* if the streaming phone didn't have to be on permanent charge (mine lasts 5-6 hours so wouldn't cover a full working day, but great for shorter periods).

7. There is often a lag of a few seconds, then the video will skip, but that's not a problem for me.It USED to work fine (and still does on a very old laptop I have not updated yet) but the new installation I just did two months ago is stilling in a "Connecting..." status and not broadcasting.

8. Originally intended to stick my phone to the door as a digital peephole, now its a living room monitor with intercom when i switch cameras.

9. Both options work well as I had anticipated.i find it very easy and hassle free setting this up to work with old smart phones.

10. Thought I'd start with that to help others out! I haven't tried any similar apps, but not sure why I'd need to; the functionality here is over and above what I need and the ads aren't too intrusive.

11. One will need another phone with another ATHOME app (the RED house) in order to view.

Steps to Troubleshoot & Fix AtHome Video Streamer-turn pho Issues

1. Fix AtHome Video Streamer-turn pho Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart AtHome Video Streamer-turn pho: Restarting the app will resolve most errors.
  2. Update the AtHome Video Streamer-turn pho App. Here is how:
    1. On Android goto PlayStore » Search for "AtHome Video Streamer-turn pho" » Open AtHome Video Streamer-turn pho » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AtHome Video Streamer-turn pho » click "UPDATE".
  3. Clear AtHome Video Streamer-turn pho app cache: Clearing cached data will force your app to retrieve the latest data directly from AtHome Video Streamer-turn pho servers.
    1. On Android, goto Settings » Apps » Select "AtHome Video Streamer-turn pho" » click Storage » click "Clear Cache".
  4. Check AtHome Video Streamer-turn pho app permissions. If any of these permissions required to use your device's features are disenabled, AtHome Video Streamer-turn pho might not work.
  5. Uninstall and reinstall AtHome Video Streamer-turn pho. If nothing else has worked, completely uninstall AtHome Video Streamer-turn pho then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing AtHome Video Streamer-turn pho not working


2. Fix AtHome Video Streamer-turn pho Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make AtHome Video Streamer-turn pho be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to AtHome Video Streamer-turn pho not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, AtHome Video Streamer-turn pho may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • good evening, I would like to request the closure of my account and the deletion of all my data. Thank you

    — by Andrea 3 years ago

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