Published by Hungama Digital Media Entertainment Pvt. Ltd. on Sep 18, 2023

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Why should I report an Issue with Hungama Play: Movies & Videos?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Hungama Digital Media Entertainment Pvt. Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Hungama Play Customer Insights

1. horrible experience even after paying the price!All the new and good movies (even the old good movies) are only available on rent so there is no point in getting a subscription.

2. I took one year plan then I realised that most of the movies which I wanted to watch are in rental and on top of that while streaming video songs adds are popping that made me to feel why I took this subscription.

3. It gives you a two month free subscription, all the trending movies and most popular ones are present on it but ...... It simply crashes.

4. I just want to inform the developers team, that when i complained, the app was showing subtitles for many movies, and now, not even for a single one.

5. Rented a movie, the pause button doesn't work even if the app is running in the background 😂.

6. Also, if you have rented a movie and want to resume watching, it will ask you to rent it again if you search for it.

7. After the update it's getting crash all the time after only playing video for a few seconds.

8. This app has a program which gives reward points which is cool but there is lot of room for improvement.Absolutely HORRIBLE experience.

9. Every 10-15 mins the buffering would stop and the video would start again from the start.

10. They should shut it down if they can't run it.I purposely downloaded this app to watch the movie "The Meg" which was available only for rent.

11. At first, they were working fine, but now it won't show subtitles for any movie.

Steps to Troubleshoot & Fix Hungama Play Issues

1. Fix Hungama Play Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart Hungama Play: Restarting the app will resolve most errors.
  2. Update the Hungama Play App. Here is how:
    1. On Android goto PlayStore » Search for "Hungama Play" » Open Hungama Play: Movies & Videos » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hungama Play » click "UPDATE".
  3. Clear Hungama Play: Movies & Videos app cache: Clearing cached data will force your app to retrieve the latest data directly from Hungama Play servers.
    1. On Android, goto Settings » Apps » Select "Hungama Play: Movies & Videos" » click Storage » click "Clear Cache".
  4. Check Hungama Play app permissions. If any of these permissions required to use your device's features are disenabled, Hungama Play might not work.
  5. Uninstall and reinstall Hungama Play. If nothing else has worked, completely uninstall Hungama Play then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Hungama Play not working

2. Fix Hungama Play Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make Hungama Play be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Hungama Play not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Hungama Play may not be able to connect to the Internet when running in the background.

Reported Issues

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