Published by HotelTonight on Oct 10, 2024

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Why should I report an Issue with HotelTonight: Hotel Deals?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of HotelTonight to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About HotelTonight: Hotel Deals

1. We’ve got the hookup for discounted last minute hotel bookings wherever you want to be around the world: North America, Europe, Australia and more! • HT Perks program - the more you book, the better our deals get! • Surprise your BFF with a weekend in Vegas (leaving tonight! • Summer weekend road trips - hop in the car and reserve a room wherever the road takes you! Got feedback? We’re all ears.

2. Travel doesn’t have to be out of reach... we help you reserve discounted last minute or advance rates at awesome hotels.

3. HotelTonight makes it incredibly easy to find and reserve a sweet deal at a great hotel.

4. Weekend holidays, summer vacations, last-minute trips… open up the HotelTonight app and you’ll be on your way to a great stay.

5. Three taps, one swipe, you’re booked! • Great for spontaneous vacations or planning a trip in advance.

6. You get the best rates and deals, whether last minute or in advance.

7. Hit us up at: feedback@hoteltonight. Hotels we love. Deals you’ll love.

8. Amazing hotel deals for tonight, tomorrow and beyond!

9. Hotels give us discounts on their empty rooms.

10. We are the excuse to travel as much as you’ve always wanted.

11. Whether you’re looking to find a last minute holiday on the cheap, take a road trip and see where you end up, hit the town and see where the night takes you, or just plan less and live more, we’ve got your back.

HotelTonight Customer Insights

1. When a hotel I booked had no wifi (despite saying it did), customer service gave me a €12 credit that was good for 3 months 🙄In Las Vegas, a "resort fee" is excluded from the price on the screen that lists hotels and hidden at the bottom of the details screen.

2. Frequently, it locks up when attempting to "Add Guest." This is very annoying to deal with when you are trying to find a a room for the night and get rest.I travel a lot, sometimes I have to stay in a certain place but when I can or when I don't know when I am stopping for the night I always get a great offer with HotelTonight.

3. Perks get better as you move up in level (think rewards), try it you might be surprised at the accomodations you can find for the same people that leave the light on... Just saying.Failed at booking a hotel because the bed icon is too dark.

4. HT should add the resort fee and all other taxes and fees to the price shown on the list screen to help compare prices between available hotels.

5. Left me hanging on a late night arrival (which is the point of using this app) after I drove 16 hours and desperately needed to book a room.

6. So you see 1 price the whole experience, you get an email saying there is $0 balance due, then when you get to the hotel, they charge you a hotel fee that hotel tonight knows about.

7. Left me without a place to stay for the nightThe app is good for picking up a room last minute.

8. Instead of helping me find a place to stay, they left me on hold and told me they were trying to solve the problem.

9. It's convenient and has some great prices both for early planned trips and for last minute when I need a room unexpectedly asap.

10. This took over 4 hours, by then it was past midnight and there was no where else to book, only a place that was priced higher than the original booking and they were unwilling to pay the difference even though the mistake was on their end.

11. The information is easy to find, but only once I've selected a hotel.

Steps to Troubleshoot & Fix HotelTonight Issues

1. Fix HotelTonight Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart HotelTonight: Restarting the app will resolve most errors.
  2. Update the HotelTonight App. Here is how:
    1. On Android goto PlayStore » Search for "HotelTonight" » Open HotelTonight: Hotel Deals » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HotelTonight » click "UPDATE".
  3. Clear HotelTonight: Hotel Deals app cache: Clearing cached data will force your app to retrieve the latest data directly from HotelTonight servers.
    1. On Android, goto Settings » Apps » Select "HotelTonight: Hotel Deals" » click Storage » click "Clear Cache".
  4. Check HotelTonight app permissions. If any of these permissions required to use your device's features are disenabled, HotelTonight might not work.
  5. Uninstall and reinstall HotelTonight. If nothing else has worked, completely uninstall HotelTonight then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing HotelTonight not working


2. Fix HotelTonight Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make HotelTonight be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to HotelTonight not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, HotelTonight may not be able to connect to the Internet when running in the background.

Reported Issues