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1. I have planned several trips to other countries within two separate time frames, and they have both gotten canceled a couple days before the departure and the other one refreshed my request, replacing it with prices triple the original one.
2. I thought I would have to lower standards but I got great flights,lower than compared to other travel apps without a bunch of restrictions, and a good deal on a rental for the trip.
3. I would never recommend this service and am willing to pay a little extra for assurances that I won't be charged 3x the price.I don't typically make reviews, but this app has been extremely unreliable for planning trips and going through hoops trying to make things work.
4. There was little red words that said alternative flights....and after I purchased my flight , cheepoair changed it to the "alternative days,", forcing me to either pay more for the original flights I chose , or....stay longer at a hotel which was cheaper.
5. Two stars for minimum functionality.I booked a $1200 flight with cheapoair but had to cancel because I wasn't able to get a visa, they wanted to charge me $700 just for cancellation.
6. So I chose the second alternative flights because I wasn't about to pay 759.00 more on top of the 400.00 I already paid...on top of every other thing I was forced to update.
7. i instantly got a call, an agent carefully verified everything, didn't have access to my credit card info, and wasn't able to complete the transaction because the initial one did actually process.
8. It would appear their data systems are properly set up and I was pleased with the thoroughness of the customer service.Boarding passes do not load or save properly on the Samsung Flip series of phones, likely due to the taller aspect ratio.
9. Once I explained that my seats were supposed to be free the lady did accommodate.My experience has been positive! Sometimes navigating the site and making sure I've included all the pricing of what I need can be confusing.
10. I paid for flight insurance and travel insurance and was told that it wasn't their fault.
11. Also, the app worked great with no glitches that I could detect and great interface with the airline services.This app or customer service is missleading, their fees are too high.